IT Assistant for School

Description

Summary: Seeking a reliable and technically capable IT Assistant to provide day-to-day technical support within a school environment, troubleshooting hardware, software, and network issues. Highlights: 1. Provide first-line IT support to teachers, staff, and students. 2. Maintain and configure classroom technology and manage user accounts. 3. Comfortable working in an educational environment with non-technical users. IT Assistant – School **Position Details Position: IT Assistant (School) Experience: 2–5 years Salary: To be discussed during the interview** About the Role Taleb Group is looking for a reliable, personable, and technically capable IT Assistant to provide day\-to\-day technical support within a school environment. The successful candidate will be responsible for troubleshooting hardware, software, and network\-related issues while working closely with teachers, administrative staff, and students. The ideal candidate should be patient, approachable, and able to explain technical issues clearly to non\-technical users. Key Responsibilities * Provide first\-line IT support to teachers, administrative staff, and students. * Troubleshoot desktop, laptop, printer, and network\-related issues. * Maintain and configure computer labs, smart boards, projectors, and other classroom technology. * Manage user accounts, permissions, and basic Active Directory tasks. * Install, update, configure, and maintain operating systems and software. * Support Wi\-Fi, LAN, DHCP/DNS, and general network connectivity. * Maintain CCTV systems and basic IT security infrastructure. * Coordinate with vendors for hardware repairs, replacements, and technical support when required. * Maintain an accurate inventory of IT assets. * Document technical issues, troubleshooting steps, and solutions. * Respond promptly to IT support requests, particularly during school hours. Requirements \& Qualifications * **2–5 years of relevant IT support experience.** * Basic to intermediate knowledge of networking, including IP configuration, DHCP, and DNS. * Hands\-on experience troubleshooting hardware and software issues. * Good working knowledge of Windows operating systems. * Familiarity with basic server environments. * Knowledge of Active Directory and user management is preferred. * Strong communication skills, with the ability to explain technical issues in simple terms. * Comfortable working directly with teachers, school administration, and students. * Ability to prioritize and manage multiple support requests in a fast\-paced school environment. * Networking, hardware, or IT certifications such as **CompTIA, MCSE, or equivalent** are preferred but not mandatory. Skills Important for a School Environment * Patient and professional when assisting non\-technical users. * Strong interpersonal and customer\-service skills. * Able to remain calm and solution\-focused under time pressure. * Dependable, punctual, and responsible. * Good team player with a positive and helpful attitude. * Comfortable working in an educational environment. How to Apply Interested candidates are invited to apply through Indeed with an updated CV highlighting relevant IT support experience and technical skills. Job Type: Full\-time Experience: * IT Assistant for school: 2 years (Preferred) License/Certification: * IT certification (Preferred) Work Location: In person