E-Commerce Platform IT Administrator

Description

Job Summary: The E-Commerce Platform IT Administrator is responsible for managing, operating, maintaining, and securing e-commerce platforms and supporting systems to ensure business continuity and performance improvement. Key Features of the Role: 1. Management, operation, and maintenance of e-commerce platforms and their associated applications. 2. Ensuring protection of the platform, customer data, and electronic transactions against security threats. 3. Collaborating with developers, cybersecurity teams, vendors, and various departments. Job Description – E-Commerce Platform IT Administrator **Job Title:** E-Commerce Platform IT Administrator **Location:** State of Qatar **Job Summary:** The E-Commerce Platform IT Administrator is responsible for managing, operating, maintaining, and securing e-commerce platforms and their supporting systems, ensuring digital business continuity and improving platform operational performance. This role also oversees integration with other systems, performance monitoring, and protection of data and electronic transactions in accordance with best practices and security standards. **Key Responsibilities & Duties:** * Manage, operate, and maintain e-commerce platforms and their associated applications. * Monitor platform performance and service availability, ensuring continuous high-efficiency operation. * Manage user accounts, permissions, and access levels. * Implement security and technical updates/upgrades, and manage system configurations. * Diagnose and resolve technical issues related to the website, order management systems, and electronic payment systems. * Ensure protection of the platform, customer data, and electronic transactions against security threats. * Manage and monitor integration with ERP, CRM, inventory, logistics, and payment systems. * Execute backup operations, disaster recovery plans, and business continuity initiatives. * Generate performance reports and system/platform usage metrics. * Collaborate with developers, cybersecurity teams, vendors, and various departments. * Support testing and deployment of new features and updates. * Ensure compliance with data protection, cybersecurity, and regulatory requirements. **Required Qualifications:** * Bachelor’s degree in Information Technology, Computer Science, Information Systems, or equivalent. * Minimum 4–7 years of experience in e-commerce platform management or technical systems administration. * Experience with e-commerce platforms such as Magento, Shopify, WooCommerce, Salesforce Commerce Cloud, or similar. * Solid knowledge of web technologies, databases, APIs (Application Programming Interfaces), and cloud environments. * Familiarity with electronic payment systems, cybersecurity controls, and system integration. * Knowledge of server and network administration, and application support. * Professional certifications in systems administration, cloud technologies, or e-commerce platforms are preferred. * Strong problem-solving, analytical, and technical/managerial communication skills. Salary: QAR17,000.00 per month Work Location: On-site