Description
Summary:
Asherij Hotel is seeking a professional and customer-focused Receptionist to manage guest services, reservations, and ensure a pleasant experience.
Highlights:
1. Opportunity to work in a professional hospitality environment.
2. Supportive and friendly working environment.
3. Opportunity to develop your career in the hotel industry.
Job Description
Asherij Hotel is looking for a professional, friendly, and customer\-focused **Receptionist** to join our Front Office team in Doha, Qatar.
The Receptionist will be responsible for welcoming guests, handling check\-in and check\-out procedures, responding to guest inquiries, managing reservations, and ensuring a smooth and pleasant experience for all guests.
Key Responsibilities
* Welcome and assist guests in a professional and friendly manner.
* Handle guest check\-in and check\-out procedures accurately.
* Manage guest reservations, room assignments, and related inquiries.
* Answer phone calls, emails, and guest requests promptly.
* Provide information about hotel facilities, services, and local attractions.
* Handle guest complaints and requests professionally and efficiently.
* Coordinate with housekeeping and other hotel departments to meet guest requirements.
* Maintain accurate guest records and front desk documentation.
* Handle payments and other front\-office transactions when required.
* Maintain a professional appearance and a high standard of customer service.
* Follow hotel policies, procedures, and safety standards.
Requirements
* Valid Qatar ID is required.
* Previous hotel or front desk experience is preferred.
* Good communication and interpersonal skills.
* **Arabic\-speaking candidates are preferred.**
* Good English communication skills.
* Professional appearance and positive attitude.
* Ability to work in shifts, including weekends and holidays.
* Ability to work effectively in a fast\-paced hotel environment.
* Strong customer\-service and problem\-solving skills.
What We Offer
* Opportunity to work in a professional hospitality environment.
* Supportive and friendly working environment.
* Opportunity to develop your career in the hotel industry.
**Location:** Al Quds St, Doha, Qatar
**How to Apply:** Please send your updated CV to **asherijhr@gmail.com**.
Only shortlisted candidates will be contacted.
Work Location: In person