Hostess

Description

Summary: Seeking a welcoming and service-oriented Hostess to be the first point of contact for guests at a beach facility, managing reservations and ensuring smooth guest flow. Highlights: 1. First point of contact for guests at a dynamic beach facility 2. Manage guest reservations and seating arrangements 3. Deliver outstanding hospitality and ensure seamless guest experiences **Hostess –** **Position Overview** We are seeking a welcoming and service\-oriented ***Hostess*** to be the first point of contact for guests at the beach facility. The ***Hostess*** will be responsible for greeting guests, managing reservations, and ensuring smooth guest flow across seating and activity areas. The ideal candidate should possess excellent communication skills, a professional appearance, and the ability to deliver outstanding hospitality in a dynamic beach environment. **Key Responsibilities** * Greet and welcome guests warmly upon arrival and provide information about available facilities, services, and promotions. * Manage guest reservations and seating arrangements. * Maintain a professional and approachable presence at the entrance and guest service desk. * Handle guest inquiries, requests, and feedback promptly and courteously. * Assist in promoting beach activities, special events, and F\&B offerings. * Ensure cleanliness, organization, and readiness of the reception and guest service areas. * Collaborate with floor supervisors and service staff to ensure seamless guest experiences. * Uphold the highest hospitality and customer service standards in line with company policies. **Qualifications \& Skills** * High school diploma or equivalent (Diploma in Hospitality or Tourism preferred). * Prior experience working as a hostess, receptionist, or customer service professional within the hospitality or hotel industry. * Excellent communication and interpersonal skills. * Fluency in English is required; Arabic and other languages are an advantage. * Professional grooming, positive attitude, and guest\-oriented approach. * Ability to work in a dynamic, outdoor beach environment with flexible shifts, including weekends and holidays. Job Type: Full\-time Application Question(s): * Do you have previous experience working as a hostess, receptionist, or guest relations staff in a hotel or hospitality environment? * Are you able to communicate confidently and professionally in English with guests? * Have you previously handled guest reservations, seating coordination, or front\-desk customer service? * Are you comfortable managing guest inquiries and resolving complaints in a professional manner? Language: * Arabic (Preferred) Work Location: In person