Hostess

Description

Summary: The Hostess creates a memorable first impression, manages reservations, and ensures a seamless guest experience in a luxury French café and restaurant. Highlights: 1. Create a memorable first impression in a luxury French café and restaurant. 2. Manage reservations and ensure seamless guest experiences. 3. Utilize strong customer service and interpersonal skills in a luxury setting. The Hostess is responsible for creating a memorable first impression by warmly welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a seamless guest experience in line with the standards of a luxury French café and restaurant. **Key Responsibilities:** * Greet and welcome guests in a professional, friendly, and courteous manner. * Manage reservations, wait\-lists, and table allocations efficiently. * Escort guests to their tables and present menus. * Maintain an organized seating plan to maximize guest comfort and operational efficiency. * Answer telephone calls, respond to inquiries, and assist with reservation requests. * Coordinate with the restaurant management and service team regarding table availability and guest preferences. * Handle guest concerns and special requests professionally and promptly. * Maintain a clean, organized, and welcoming reception area at all times. * Recognize VIP guests and ensure personalized service where applicable. * Support restaurant events, promotions, and special occasions. * Assist in monitoring guest flow and minimizing waiting times. * Adhere to company policies, grooming standards, and luxury hospitality service procedures. **Requirements:** * Minimum 2 years of experience as a Hostess, Receptionist, or Guest Relations professional in a luxury restaurant, fine\-dining establishment, or 4/5\-star hotel. * Strong customer service and interpersonal skills. * Excellent communication skills in English. Arabic speaking is an advantage. * Professional appearance and impeccable grooming standards. * Ability to remain calm and courteous in a fast\-paced environment. * Proficiency in reservation management systems and basic computer applications. * Flexibility to work shifts, weekends, and public holidays. Pay: QAR3,250\.00 \- QAR3,500\.00 per month Application Question(s): * Can you join immediately.? Experience: * Hostess: 2 years (Required) Work Location: In person