Description
Summary:
This non-managerial position involves responding to customer repair requests, performing preventive maintenance, maintaining inventory, and testing, troubleshooting, and repairing various equipment.
Highlights:
1. Respond to and handle customer repair requests
2. Perform preventive maintenance on tools and equipment
3. Develop positive professional relationships with peers
**Additional Information**
**Job Number**26110847
**Job Category**Engineering \& Facilities
**Location**The Pearl Island, Doha, Qatar, Qatar, 14875
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Respond to and handle customer repair requests. Communicate with customers to resolve maintenance issues. Perform preventive maintenance on kitchen tools and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all equipment shut-off valves and utility service shutoff levers for buildings. Maintain required inventory for maintenance and order necessary parts and supplies. Communicate daily activities and issues to other teams using approved communication standards and programs. Possess basic knowledge or the ability to acquire knowledge in the following areas: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic and electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and building systems. Perform all surface preparation, painting, minor drywall and woodwork repairs, light bulb and air conditioner filter replacements, and thorough cleaning of painting or repair areas. Test, troubleshoot, and perform basic repairs on all types of equipment, plumbing (e.g., unclogging toilets and drains), electrical components—including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices—replace switches and electrical outlets, and other guestroom items. Program televisions and perform general engineering maintenance and inventory tasks. Use lockout/tagout procedures before performing maintenance work. Perform repairs to interior and exterior landscaping and exterior landscaping sprinklers. Possess basic computer skills, including entering air handling unit schedules and making temperature adjustments.
Follow all company policies and procedures; report maintenance issues, hazardous working conditions, accidents, and injuries; successfully complete safety training and certifications; and store flammable materials according to safety guidelines. Ensure wearing a clean and complete work uniform; maintain a neat and professional appearance at all times on the job site; respect confidentiality when disseminating information specific to the brand and/or hotel; and protect all company property. Greet and welcome all guests according to company standards; anticipate and address guest service needs; assist persons with disabilities; and thank guests with genuine appreciation. Adhere to quality requirements and standards. Develop positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Use clear and courteous language in all communications. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.7 kg) without assistance and heavier objects with assistance. Climb up and down stairs, service ramps, and ladders. Reach objects above head height and below knee level, including bending, twisting the body, pulling, and squatting. Enter and retrieve job-related information using computers. Perform other reasonable job duties as requested.
RECOMMENDED QUALIFICATIONS
Education:High school diploma or equivalent secondary-level education and relevant work or technical experience recommended.
Related Work Experience:Experience in general maintenance, interior and exterior surface preparation and painting.
Hotel maintenance/engineering experience is an asset.
Supervisory Experience:No supervisory experience required.
REQUIRED QUALIFICATIONS
License or Certification:Valid driver’s license
*At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering the same opportunities to all. We have fostered an environment where our colleagues’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our colleagues. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.*
Combining timeless elegance with avant-garde spirit, the St. Regis Hotels \& Resorts brand offers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the opening of the first St. Regis hotel in New York—founded by John Jacob Astor IV at the dawn of the 20th century—the brand has consistently delivered personalized, impeccable, and anticipatory service through its caring staff who blend classic refinement with modern sensibility, and its exclusive butler service. We invite you to explore our job opportunities. By joining the St. Regis team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.