Attendant-Bellstand

Description

Summary: Greet and escort guests, assist them with their luggage, and provide information about hotel services and activities. Highlights: 1. Guest greeting and escorting 2. Baggage assistance and information provision 3. Arranging transportation for guests **Additional Information** **Job Number**26084771 **Job Category**Rooms & Guest Services Operations **Location**West Bay, Doha, Qatar, Qatar, 14435 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet and escort guests to their rooms. Open doors and assist guests and visitors entering and exiting the property. Provide guests with information regarding property amenities, services, operating hours, and local points of interest and activities. Identify and explain room features to guests (e.g., use of room key, minibar, location of ice machines and vending machines, in-room safe, and laundry service). Transport guests’ luggage between rooms and designated concierge area. Assist with luggage storage and retrieval. Help guests and visitors enter and exit vehicles, including assisting with loading and unloading luggage. Provide guests with directions. Arrange transportation (e.g., taxi, shuttle) for guests and visitors, and record advance transportation requests as needed. Communicate parking procedures to guests and visitors. Follow and implement all chain-wide safety policies and procedures; report maintenance issues, accident hazards, accidents or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in moving, lifting, carrying, transporting, and placing objects weighing over 75 pounds (34 kg). Stand, sit, or walk for extended periods or for a full shift. Move at required speed to respond to work situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Reach objects above head height and below knee level, including bending, twisting, pulling, and squatting. Move across sloped, uneven, or slippery surfaces. Climb up and down service stairs and ramps. Greet and acknowledge all guests according to company standards. Speak to others using clear, appropriate, and professional language; answer telephone calls using proper etiquette. Remain vigilant to identify unauthorized persons on the property. Perform all other tasks assigned by supervisors that are consistent with this position. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related work experience: No related work experience required. Supervisory experience: No supervisory experience required. Licenses or certifications: None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* Combining timeless elegance with avant-garde spirit, the St. Regis Hotels & Resorts brand delivers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the opening of the first St. Regis hotel in New York, founded by John Jacob Astor IV at the dawn of the 20th century, the brand has consistently offered guests personalized, impeccable, and anticipatory service—delivered by caring staff who blend classic refinement with modern sensibility, and through its exclusive butler service. We invite you to explore our job opportunities. By joining the St. Regis team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an extraordinary international team, and **become** the best version of yourself.