Guest Arrival Expert

Description

Job Summary: Guest Arrival Experts are responsible for creating an unforgettable experience for guests from arrival through departure, guiding them and addressing their operational needs. Key Highlights: 1. Create an unforgettable experience for guests 2. Provide a wide variety of services to guests 3. Be part of a global team at Marriott International **Additional Information** **Job Number**26084760 **Job Category**Rooms \& Guest Services Operations **Location**The Pearl Island, Doha, Qatar, Qatar, 14875 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management First impressions matter. When guests arrive at our hotels, we want to make an unforgettable impression. The same applies to departures. When guests leave, we want them to depart with a smile and the feeling that we were available to support them throughout their stay. We aim to create a unique and unforgettable experience from start to finish. Our Guest Arrival Experts proactively deliver a wide variety of services that guide guests through their arrival and departure experiences. They have the freedom to move about their space and do whatever is needed—whether processing operational requirements, fulfilling guest requests, completing reports, or sharing local area highlights—the Guest Arrival Expert ensures transactions feel like part of the experience. Regardless of your specific role, certain elements are critical to success: creating a safe workplace, adhering to company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your personal appearance, uniform, and communications remain professional. Guest Arrival Experts will be standing and moving (standing, sitting, or walking for extended periods) and performing manual tasks (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 23 kg unassisted and over 34 kg with assistance). It is essential that Guest Arrival Experts consistently perform all these duties—and other reasonable job tasks as requested—to always do what is right for our guests and our business. *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guests’ needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore career opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.