Associate Manager, Customer Facing Supply Chain

Description

Summary: This role drives innovative supply chain solutions to accelerate commercial success for Nestlé and customers, optimizing cost and maximizing product availability by managing daily operations. Highlights: 1. Drive cross-functional alignment and lead common customer strategy 2. Be a Supply Chain ambassador for Nestlé and the customer 3. Build relationships and trust with customers to gain operational insight **Associate Manager, Customer Facing Supply Chain** **POSITION SNAPSHOT** Company: Nestlé Location: Qatar, Doha Full\-time **POSITION SUMMARY** Drive innovative and sustainable supply chain solutions, to accelerate commercial success for Nestle and the Customer, that deliver a distinct competitive advantage relative to their key industry rivals by optimizing cost to serve and maximizing product availability\- To manage the SC day to day operations within the customer. **A DAY IN THE LIFE …** * Drive cross functional alignment: \- In partnership with Sales and SC, define and lead common customer strategy. \- Be the coordinator of cross\-functional teams from concept creation to final delivery. * Be a Supply Chain ambassador under the leadership of the under Cluster Supply Chain, for Nestle and the customer: \- Drive success of On Shelf Availability, On Shelf Freshness and Distributor Stock Availability\- Highlight the business opportunities for both Nestle and the customer, in creating competitive gaps through supply chain value creation * Build relationship and Trust with the Customer: \- Maintain the contacts with the customer either by being based in, or in remote (telcos, spot visits), with or without access to the Customer's systems\- Gain insight into Customer’s operations * Ensure availability of products by ensuring a Perfect Order Cycle with the customer. * Monitor KPIs that supports Perfect Order Cycle and provides analysis\- Solve root causes of failures throughout the O2C E2E process with the customer\- * Develop joint projects and activities to Close the GAP (Inventory replenishment, NNF reduction, master data etc..) **What will make you successful…** * Worked 5 years across Sales and Supply Chain, including Customer Service * Has successfully led projects and initiatives that require a commercial and supply chain understanding and knowledge * Having worked in the trade is a plus