Automotive Operations Manager

Description

Summary: Mian Autos seeks a highly organized and results-focused Automotive Operations Manager to steer daily dealership and service center operations, optimizing workflow and ensuring customer satisfaction. Highlights: 1. Lead and mentor a skilled team of technicians and sales staff. 2. Oversee daily activities across service, parts, and showroom for efficiency. 3. Drive business growth with direct influence on operations. Automotive Operations Manager \| Mian Autos About the Role At Mian Autos, we are driven by passion, performance, and precision. We are looking for a highly organized and results\-focused Automotive Operations Manager to steer our daily dealership and service center operations. In this role, you will be the engine that keeps our business running smoothly—optimizing shop workflow, managing a skilled team of technicians and sales staff, and ensuring every customer drives away completely satisfied. Key Responsibilities Operational Leadership: Oversee daily activities across the service floor, parts department, and showroom to ensure seamless workflow and maximum efficiency. Team Management: Lead, schedule, and mentor staff, including mechanics, service advisors, and administrative personnel, fostering a high\-performance culture. Inventory \& Procurement: Manage vehicle and parts inventory, maintain optimal stock levels, and negotiate with suppliers for cost\-effective procurement. Customer Excellence: Serve as the final escalation point for customer inquiries, maintaining top\-tier service standards, swift turnaround times, and high client retention. Financial Performance: Monitor operational KPIs, control departmental budgets, and implement strategies to increase overall profitability and service volume. Requirements 5\+ years of experience in the automotive industry, with 2\+ years in an operational management, service manager, or fixed operations role. Strong working knowledge of automotive repair processes, service writing, and dealership operations. Hands\-on proficiency with automotive dealership management systems (DMS) and inventory tracking software. Exceptional leadership, problem\-solving, and conflict\-resolution skills in a fast\-paced environment. Strong business acumen with a proven track record of meeting or exceeding operational KPIs. What We Offer Competitive base salary with performance\-based bonuses/profit sharing. Comprehensive health coverage and exclusive employee discounts on vehicles, parts, and services. A dynamic, fast\-paced work environment with direct influence over business growth. الراتب المدفوع: QAR١٤٬٠٠٠٫٠٠ لكل عام موقع العمل: بشكل شخصي