Description
Summary:
Oversee all restaurant operations, staff, finances, and customer service to ensure smooth functioning and profitability.
Highlights:
1. Lead and supervise daily restaurant operations across all areas
2. Recruit, train, and motivate staff to deliver excellent customer service
3. Manage budgets, optimize expenses, and increase revenue
**Overall Operations Management:**
\- Oversee the daily operations of the restaurant.
\- Ensure smooth functioning of all areas including dining, kitchen, bar, and other service areas.
\- Supervise and coordinate all restaurant activities.
**Staff Management:**
\- Recruit, train, and supervise restaurant staff.
\- Schedule shifts and assign duties to employees.
\- Motivate staff to provide excellent customer service.
\- Conduct performance evaluations and provide feedback for improvement.
**Customer Service:**
\- Ensure excellent customer service standards are maintained at all times.
\- Handle customer inquiries, complaints, and feedback promptly and professionally.
\- Interact with customers to ensure satisfaction and address concerns.
**Financial Management:**
\- Monitor restaurant financial performance and ensure profitability.
\- Manage budgets, control costs, and optimize expenses.
\- Prepare financial reports and forecasts for management review.
\- Implement strategies to increase revenue and minimize losses.
**Inventory Management:**
\- Oversee inventory levels and stock management.
\- Monitor inventory levels of food, beverages, supplies, and equipment.
\- Coordinate with suppliers for timely deliveries and manage inventory rotation.
**Safety and Compliance:**
\- Ensure compliance with health and safety regulations.
\- Maintain cleanliness and hygiene standards throughout the restaurant.
\- Conduct regular inspections to identify and address any safety hazards.
\- Ensure staff are trained on safety procedures and regulations.
**Menu Planning and Development:**
\- Collaborate with chefs to develop and update menus.
\- Monitor menu performance and gather feedback from customers.
\- Analyze trends and make adjustments to menu offerings as necessary.
**Marketing and Promotion:**
\- Develop and implement marketing strategies to attract customers.
\- Plan and execute promotional events, special offers, and discounts.
\- Utilize social media and other marketing channels to increase visibility.
**Relationship Management:**
\- Build and maintain relationships with customers, suppliers, and vendors.
\- Collaborate with other businesses and organizations for partnerships and sponsorships.
\- Represent the restaurant in the local community and participate in community events.
**Leadership and Team Development:**
\- Provide leadership and guidance to the restaurant team.
\- Foster a positive work environment and promote teamwork.
\- Encourage professional development and career growth opportunities for staff.
Job Type: Full\-time
Pay: QAR6,500\.00 \- QAR7,500\.00 per month