Description
Summary:
Oidodo Innovations seeks a motivated IT Support Engineer / Desktop Support to provide technical assistance and ensure optimal IT systems.
Highlights:
1. Provide technical support to users via phone, email, and in-person
2. Troubleshoot and resolve hardware and software issues promptly
3. Install, configure, and maintain computer systems and peripherals
**Job Description:**
Oidodo Innovations is seeking a motivated **IT Support Engineer / Desktop Support** to join our team. This role is essential in providing technical assistance and support to our users, ensuring optimal functioning of all IT systems and equipment.
**Qualifications:**
* **Education:** Bachelor’s degree in Computer Science, Information Technology, or a related field.
* **Experience:** Minimum of 2\-4 years of experience in IT support or desktop support roles.
* **Skills:**
* Strong knowledge of Windows and Linux operating systems, and common software applications.
* Experience with hardware troubleshooting and repair.
* Excellent communication and interpersonal skills.
* Familiarity with remote support tools and ticketing systems.
**Responsibilities:**
* Provide technical support to users via phone, email, and in\-person.
* Troubleshoot and resolve hardware and software issues in a timely manner.
* Install, configure, and maintain computer systems and peripherals.
* Assist in the management of IT inventory and software licensing.
* Document solutions and maintain accurate records of issues and resolutions.
If you are a proactive problem\-solver with a passion for IT and customer service, we invite you to apply!
الراتب المدفوع: QAR٨٠٫١٣ لكل ساعة
موقع العمل: على الطريق