Barista

Description

Summary: The Barista crafts high-quality beverages, maintains a welcoming environment, and provides friendly, efficient service with a balance of speed, accuracy, and genuine hospitality. Highlights: 1. Craft high-quality beverages and educate customers on coffee. 2. Provide friendly, efficient service and build rapport with guests. 3. Work in a dynamic café environment focused on hospitality. **Job Description: Barista** **Position Title:** Barista **Reports To:** Store Manager / Head Barista **Employment Type:** Full\-Time / Part\-Time **Position Summary** The Barista is the heart of our café. You are responsible for crafting high\-quality beverages, maintaining a clean and welcoming environment, and providing friendly, efficient service to every guest. This role requires a balance of speed, accuracy, and genuine hospitality. **Key Responsibilities1\. Beverage Preparation** * Prepare and serve a variety of hot and cold beverages, including espresso, cappuccinos, lattes, pour\-overs, cold brew, and teas according to company recipes. * Operate espresso machines, grinders, blenders, and other café equipment safely and efficiently. * Dial in espresso grind settings daily to ensure optimal flavor extraction. * Maintain thorough knowledge of coffee origins, roast profiles, and brewing methods to educate customers. **2\. Customer Service** * Greet every guest warmly and take orders accurately using the POS system. * Answer questions regarding menu items, ingredients, and dietary restrictions (e.g., dairy alternatives, sugar\-free options). * Handle customer complaints and concerns professionally, escalating to management when necessary. * Build rapport with regular customers and create a welcoming "third place" atmosphere. **3\. Retail \& Cash Handling** * Process cash, credit, and mobile payments accurately. * Maintain stock of retail coffee beans, merchandise, and grab\-and\-go food items. * Upsell pastries, snacks, and whole\-bean coffee to enhance the customer experience. **4\. Cleanliness \& Safety** * Adhere to all health and safety regulations, including proper food handling and sanitation. * Wash dishes, clean equipment, and wipe down counters throughout the shift. * Empty trash, maintain the condiment station, and keep the lobby and restrooms clean. * Follow opening/closing checklists to ensure the café is spotless for the next shift. **5\. Teamwork** * Communicate effectively with the kitchen team (if applicable) to ensure food orders are timed correctly. * Assist with training new team members on equipment and procedures. * Restock supplies and notify management of low inventory or equipment issues. **Qualifications \& RequirementsRequired:** * Must be at least **\[18]** years old (or legal working age). * Previous experience in a café, restaurant, or customer service role (preferred, but not required for entry\-level). * Ability to work a flexible schedule, including early mornings, weekends, and holidays. * Ability to stand for extended periods (up to 8 hours) and lift up to **\[30\-50]** lbs (e.g., milk crates, coffee bags). **Preferred Skills:** * **1\+ years** of specialty coffee experience. * Familiarity with commercial espresso machines (e.g., La Marzocco, Slayer, Victoria Arduino). * Basic latte art skills (heart, rosetta, tulip). * Knowledge of health department regulations. * Food Handler’s Certificate or ServSafe certification (or ability to obtain within 30 days). Pay: QAR1,900\.85 \- QAR4,194\.59 per month Work Location: In person