Description
Summary:
A Hotel Recreation Attendant assists guests with recreational facilities and activities, ensuring safety, cleanliness, and a positive guest experience.
Highlights:
1. Assist guests with recreational facilities and activities
2. Ensure safety and cleanliness of recreational areas
3. Organize and conduct recreational programs and events
A **Hotel Recreation Attendant** is responsible for assisting guests with recreational facilities and activities, ensuring safety, cleanliness, and a positive guest experience. Typical tasks include:
### **Guest Service**
* Welcome guests and explain available recreational facilities and activities.
* Provide information about pool rules, fitness center usage, sports courts, beach activities, or resort programs.
* Assist guests with equipment rentals and reservations.
* Answer questions and respond to guest requests professionally.
### **Facility Monitoring**
* Supervise recreational areas such as pools, beaches, gyms, playgrounds, and sports facilities.
* Ensure guests follow safety rules and facility guidelines.
* Report hazards, accidents, or maintenance issues to supervisors.
### **Equipment Management**
* Set up and store recreational equipment (bicycles, kayaks, sports gear, towels, etc.).
* Inspect equipment for damage and arrange repairs when needed.
* Maintain inventory of recreation supplies.
### **Activity Support**
* Assist in organizing and conducting recreational activities, games, tournaments, and events.
* Help with children's programs, fitness classes, or entertainment activities when assigned.
* Prepare activity areas before and after events.
### **Cleanliness and Maintenance**
* Keep recreation areas clean, organized, and presentable.
* Arrange towels, chairs, umbrellas, and other guest amenities.
* Ensure facilities meet hotel cleanliness and safety standards.
### **Safety Responsibilities**
* Monitor guest safety in recreation areas.
* Administer basic first aid if trained and authorized.
* Follow emergency procedures and assist during incidents.
### **Administrative Duties**
* Maintain attendance logs and activity records.
* Process equipment rentals and returns.
* Complete reports related to incidents, guest feedback, or daily operations.
### **Sample Resume Duty Statements**
* Assisted guests with recreational activities and facility usage.
* Maintained cleanliness and safety of pool, beach, and fitness areas.
* Organized recreational programs and special events for hotel guests.
* Monitored equipment inventory and coordinated maintenance needs.
* Delivered excellent customer service to enhance guest satisfaction.
**Experience Needed**
---------------------
One year experience
**Required Skills**
-------------------
### **Customer service**
Client Follow\-up, Customer Communication
### **General skills**
Hospitality