Hotel Operations Director

Description

Summary: Seeking an experienced Hotel Operations Director / Hospitality Operations Manager to lead overall hotel performance, guest experience, and operational excellence in a premium hospitality and wellness environment. Highlights: 1. High-impact leadership role in a premium hospitality and wellness environment. 2. Opportunity to shape guest experiences and lead large hospitality teams. 3. Lead overall hotel performance, guest experience, and operational excellence. **Job Summary** We are seeking an experienced **Hotel Operations Director / Hospitality Operations Manager** to lead overall hotel performance, guest experience, and operational excellence across a premium hospitality and wellness environment. This is a high\-impact leadership role ideal for someone passionate about delivering world\-class guest service and driving operational efficiency. This is an opportunity to shape guest experiences, lead large hospitality teams, and influence the growth of a modern wellness\-focused hotel group. **Key Responsibilities** * Oversee daily hotel operations across front office, housekeeping, F\&B, and guest services * Ensure exceptional guest satisfaction and service quality standards * Lead and develop department heads and operational teams * Manage budgets, cost control, and operational efficiency * Implement hospitality SOPs and service improvement strategies * Handle guest feedback resolution and service recovery processes * Ensure compliance with safety and hospitality regulations **Requirements** * Strong experience in 4–5 star hotel environments preferred * Proven ability to lead large, diverse teams * Strong financial and operational management skills * Excellent communication and guest service mindset **About the Company** Abisena Hospitality \& Wellness Group is a growing hospitality brand focused on premium hotel experiences combined with wellness\-centered services. We are committed to excellence, guest satisfaction, and modern hospitality innovation. **Why Work With Us** * Leadership role with full operational responsibility * Opportunity to shape guest experience strategy * Growth\-focused hospitality environment * Strong professional development opportunities نوع الوظيفة: دوام كامل الراتب المدفوع: QAR٤٥٬٠٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي