Customer Service Supervisor

Description

Summary: Seeking Customer Service Supervisors to lead customer service operations, resolve concerns, and ensure excellent service standards within a retail environment. Highlights: 1. Oversee customer service operations and ensure excellent service standards 2. Handle customer complaints and escalations professionally 3. Support and guide customer service staff **Job Title:** Customer Service Supervisor **Location:** Qatar **Industry:** Retail / Hypermarket **Department:** Customer Service **Job Type:** Full\-Time **Salary:** QAR 1,400 – 1,700 **Openings:** 3 Positions **Visa:** Transferable Visa Role Overview We are hiring Customer Service Supervisors to oversee customer service operations, handle customer concerns, and ensure excellent service standards across our retail operations. Key Responsibilities * Supervise daily customer service operations * Handle customer complaints and escalations professionally * Support and guide customer service staff * Ensure smooth coordination between departments * Monitor service quality and customer satisfaction * Maintain reports and follow company procedures Requirements \& Qualifications * 3–4 years experience in customer service supervision * Retail or hypermarket experience preferred * Strong communication and leadership skills * Ability to handle customer issues professionally * Transferable Visa preferred **Joining:** Immediate **Visa:** Transferable Visa fmcg.recruitment2030@gmail.com \+974 7707 0697 \| \+974 7003 4122 Only shortlisted candidates will be contacted. Apply only if eligible. Pay: QAR1,200\.00 \- QAR1,600\.00 per hour Work Location: In person