RO & Stakeholder Officer

Description

Summary: Seeking an experienced Stakeholder Coordinator / Public Relations Officer for a major infrastructure project in Qatar, managing public concerns and community relations. Highlights: 1. Manage stakeholder engagement and public inquiries for construction projects 2. Coordinate with government entities and support community relations 3. Develop and implement public relations programs and awareness materials Candidzone is a leading recruitment and HR solutions provider in Qatar, connecting top talent with reputable organizations across various industries. We are currently seeking an experienced Stakeholder Coordinator / Public Relations Officer for a major infrastructure project in Qatar. The ideal candidate will have extensive experience in public relations, stakeholder engagement, and customer service, with a strong ability to manage public concerns, coordinate with government entities, and support community relations throughout construction projects. **Key Responsibilities:** * Manage stakeholder engagement and handle public inquiries, feedback, and complaints related to construction activities * Coordinate with residents, municipalities, Ashghal, MOI, Traffic Police, government departments, and embassies on project\-related public relations matters * Conduct regular site visits and meetings with affected communities, preparing reports and feedback for project stakeholders * Develop and implement public relations programs, including notices, flyers, and awareness materials * Coordinate closely with the construction supervision team to minimize public inconvenience * Establish and support public complaint handling processes, including call center coordination * Maintain effective communication with clients and regulatory authorities while ensuring timely issue resolution * Prepare stakeholder reports and ensure compliance with project communication requirements **Skills \& Qualifications:** * Bachelor's Degree in Law, Mass Communication, or a related field * Minimum 15 years of overall experience in public relations and communications * At least 10 years of experience in customer service and stakeholder management * Experience handling public complaints on construction or infrastructure projects is highly preferred * Strong understanding of Qatari culture and government stakeholder engagement * Excellent communication, negotiation, and conflict resolution skills * Proficiency in Microsoft Office and relevant computer applications **Requirements:** * Must be fluent in English and Arabic (written and spoken) * Strong interpersonal, organizational, and reporting skills * Resourceful, professional, and able to work effectively under pressure * Experience with Ashghal infrastructure projects is a strong advantage