We are looking for a reliable and proactive **IT Helpdesk / Junior System Administrator** to support the daily IT operations across office and project locations. The ideal candidate will provide first\-level technical support, manage routine system and network maintenance, and ensure seamless user experience through timely troubleshooting and resolution. **KEY RESPONSIBILITIES** **Technical Support \& Helpdesk** * Provide first\-line support for hardware, software, and network issues. * Install, configure, and maintain computers, printers, and other peripherals. * Handle troubleshooting for Windows OS, Microsoft Office, and network connectivity. * Manage user accounts, passwords, and access permissions in coordination with the System Administrator. **System \& Network Maintenance** * Monitor system performance and report issues promptly. * Assist in software updates, backups, and equipment inventory management. * Support the configuration and maintenance of LAN/Wi\-Fi networks and office devices. **Project \& Field IT Support** * Provide on\-site IT assistance to project teams and business units. * Coordinate setup of IT and communication systems at new or temporary business locations. * Ensure equipment readiness and system stability during operational activities. **Documentation \& Coordination** * Maintain accurate records of service requests and IT assets. * Assist in preparing IT documentation and user guides for internal use. * Collaborate with vendors and suppliers when required for maintenance or technical support. **QUALIFICATIONS** This role is hands\-on and requires someone flexible, detail\-oriented, and capable of working in both office and site\-based environments. **Education** * Bachelor’s degree or diploma in Information Technology, Computer Science, or related technical field. * Additional certifications (CompTIA A\+, Network\+, Microsoft Fundamentals) are an advantage. **Experience** * 1–2 years of experience in IT Helpdesk, Technical Support, or Junior System Administration role. * Experience supporting both office\-based and project site operations preferred. **Technical Skills** * Proficient in computer hardware and software troubleshooting. * Knowledge of Windows OS, Office 365, and common business applications. * Familiar with LAN/WAN setup, routers, switches, Wi\-Fi, and connectivity solutions. * Understanding system security, backup procedures, and user management. **Communication Skills:** * Strong English communication skills, both written and verbal. * Able to interact with non\-technical users and explain technical issues clearly. **Professional Attributes** * **Service\-Oriented:** Responsive and reliable in addressing IT concerns. * **Proactive:** Takes initiative in identifying and resolving issues before escalation. * **Adaptable:** Flexible with schedule and capable of working extended hours when required. * **Detail\-Oriented:** Maintains accuracy in documentation and IT asset management. * **Team Player:** Works collaboratively within the IT team and across departments. * **Physically Fit:** Capable of handling hardware setup and field work. * **Mobile \& Flexible:** Willing to travel to various business or project sites across Qatar. Job Type: Full\-time Pay: QAR3,000\.00 \- QAR4,500\.00 per month Application Question(s): * Do you have hardware/software/network troubleshooting experience? If yes, specify what tools, and applications have you used. Experience: * IT Helpdesk, TechSupport, or Jr. System Administration: 1 year (Required) License/Certification: * IT / Relevant Certifications for the position (Preferred) Location: * Doha (Required) Willingness to travel: * 75% (Preferred) Work Location: In person