IT Support Specialist

Description

Summary: An IT Support Specialist provides technical assistance to employees and customers by troubleshooting computer systems, software, hardware, networks, and other IT-related issues. Highlights: 1. Provide technical support for various IT systems and applications 2. Troubleshoot hardware, software, and network issues 3. Maintain company technology systems and ensure smooth operations An IT Support Specialist provides technical assistance to employees and customers by troubleshooting computer systems, software, hardware, networks, and other IT\-related issues. They help maintain company technology systems, ensure smooth daily operations, and provide solutions to technical problems. **Key Responsibilities:** * Provide technical support for computers, laptops, printers, mobile devices, and software applications * Troubleshoot hardware, software, and network issues * Install, configure, and maintain operating systems and applications * Set up user accounts, emails, and access permissions * Monitor IT systems and assist with security and data protection procedures * Respond to support requests through phone, email, or ticketing systems * Perform system updates, backups, and basic maintenance * Document technical issues and solutions * Assist employees with IT\-related questions and training * Coordinate with IT vendors or senior IT teams when needed **Requirements:** * Diploma or degree in Information Technology, Computer Science, or related field preferred * Experience in technical support or help desk roles * Knowledge of Windows, Microsoft Office, networking, and hardware troubleshooting * Strong problem\-solving and communication skills * Ability to work independently and manage multiple support requests Pay: QAR70,000\.00 \- QAR90,000\.00 per year Work Location: In person