Operations Assistant

Description

Summary: The Operations Assistant is crucial for daily activities, handling administrative tasks, coordinating logistics, and supporting data management to ensure smooth internal processes. Highlights: 1. Manage daily administrative tasks and support office operations. 2. Assist in developing and implementing standard operating procedures. 3. Coordinate logistics and liaise between various departments. **Job Title: Operations Assistant** **Employment Type:** Full\-time / Part\-time / Contract **Reports To: Operations** Manager, COO, General Manager **Role Overview** The Operations Assistant is the backbone of our daily activities. You will handle administrative tasks, coordinate logistics, support data management, and ensure that internal processes run smoothly. This role is ideal for someone who is highly organized, proactive, and comfortable juggling multiple priorities in a fast\-paced environment. **Key Responsibilities** **Administrative \& Office Support** * Manage daily correspondence (emails, phone calls, internal messages). * Schedule meetings, coordinate travel arrangements, and maintain executive calendars. * Order office supplies and manage vendor communication. **Process \& Workflow Management** * Assist in developing and implementing standard operating procedures (SOPs). * Monitor task progress across teams (sales, logistics, customer support). * Identify bottlenecks and suggest workflow improvements. **Data \& Reporting** * Enter, update, and audit data in CRM, ERP, or internal databases. * Prepare daily/weekly operational reports (e.g., inventory levels, order status, KPIs). * Handle basic invoice processing and expense tracking. **Coordination \& Logistics** * Liaise between departments (e.g., warehouse, shipping, customer service). * Track shipments, resolve delivery issues, and update order statuses. * Support event planning or client onboarding logistics as needed. **Qualifications** **Required** * **Experience:** 1–2 years in an administrative, operations, or coordination role. * **Education:** High school diploma or equivalent (Associate’s/Bachelor’s preferred). * **Technical Skills:** Proficiency in Microsoft Office (Excel, Outlook, Word) or Google Workspace (Sheets, Docs, Drive). * **Soft Skills:** Excellent organizational, time management, and written/verbal communication skills. **Preferred** * Experience with project management tools (Asana, Trello, Monday.com). * Familiarity with CRM/ERP systems (Salesforce, NetSuite, Odoo, SAP). * Basic data analysis skills (pivot tables, charts). * \[Optional: Industry\-specific knowledge, e.g., logistics, retail, healthcare] **Key Competencies** * **Attention to Detail:** Catches errors before they become problems. * **Problem\-Solving:** Finds solutions independently when processes break down. * **Reliability:** Completes tasks on time with minimal supervision. * **Adaptability:** Shifts priorities quickly without losing focus. **Working Conditions** * Standard office hours \[e.g., 9 AM – 5 PM] with occasional overtime during peak periods. * \[If remote: Reliable internet connection and home office setup required.] * Physical demands: Mostly sedentary; occasional lifting of up to \[e.g., 20 lbs] for supplies. Pay: QAR78,000\.00 \- QAR98,000\.00 per year Work Location: In person