Summary: Seeking a highly organized and proactive Operations & Admin Manager to oversee daily service operations, coordinate staff, and ensure client satisfaction. Highlights: 1. Oversee daily service operations and staff coordination. 2. Act as primary client contact, addressing inquiries and concerns. 3. Support operational planning and process improvements. Operations \& Admin Manager (Female) **Job Overview:** Our client is seeking a highly organized and proactive Senior Operations \& Admin to oversee daily service operations and ensure smooth coordination between field staff, office administration, and clients. This role requires strong communication, problem\-solving, and leadership skills to maintain service quality, address client needs, and support team performance. The ideal candidate is dependable, professional, and comfortable handling both operational coordination and customer communication. **Key Responsibilities:** * Supervise and coordinate daily activities of field staff to ensure schedules and service standards are met. * Communicate regularly with staff to provide instructions, updates, and support. * Act as a primary point of contact for clients, addressing questions, concerns, and service requests professionally. * Answer incoming calls and respond to client inquiries in a timely manner. * Monitor service quality and follow up with staff and clients to ensure satisfaction. * Maintain clear records of communications, schedules, and service updates. * Support the management team with operational planning and process improvements. **Requirements:** * Strong communication and interpersonal skills. * Ability to manage multiple tasks and coordinate between different teams. * Professional phone manner and customer service skills. * Problem\-solving mindset and ability to handle client concerns effectively. * Basic computer skills for scheduling, reporting, and communication. * Previous supervisory or coordination experience preferred. **Work Environment:** This role involves regular communication with staff in the field, office administration, and clients. The Operations Supervisor plays a key role in ensuring smooth daily operations and maintaining high service standards. Job Types: Full\-time Permanent Work Location: In person Language: English is must Commission: In addition to the fixed salary you will be eligible for a commission on each successfully closed inquiry. The commission ranges from **QAR 3,000 to QAR 4,000 per closed deal**. Pay: QAR1,500\.00 \- QAR3,000\.00 per month Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
