Sales Executive -Female

Description

Summary: MTM Group is seeking a driven, customer-focused Sales Executive to maximize membership sales and build lasting relationships, promoting fitness, wellness, and aquatic programs. Highlights: 1. Achieve and exceed monthly membership sales targets 2. Build and maintain strong relationships with members 3. Deliver exceptional customer service and compelling sales presentations About MTM Group Since 2000, MTM Group has been dedicated to improving lives through fitness, wellness, and community engagement. More than managing fitness facilities, we are committed to creating supportive environments that inspire confidence, personal development, and healthier lifestyles. Through our brands—**The Venue Ladies \& Men, M Active Ladies \& Family, Elite Swim Academy, and Aspire Active**—we provide premium fitness, wellness, and aquatic programs that empower individuals to achieve their health and wellness goals. We are currently seeking a **driven, customer\-focused, and results\-oriented Sales Executive** to join our team in Doha, Qatar. This role is responsible for maximizing membership sales, delivering exceptional customer service, and building lasting relationships with prospective and existing members while representing the MTM brand with professionalism and enthusiasm. Key Responsibilities * Achieve and exceed monthly membership sales targets through proactive prospecting, lead generation, and effective closing techniques. * Identify and pursue new business opportunities to expand the membership base across MTM fitness facilities and swimming academies. * Greet and assist all visitors professionally, providing accurate information about memberships, programs, services, schedules, and facility policies. * Conduct engaging facility tours and deliver compelling sales presentations that highlight the value of MTM's services and membership packages. * Promote membership options, payment plans, promotions, and value\-added services to prospective clients. * Build and maintain strong relationships with new and existing members through consistent follow\-ups and excellent customer service. * Handle inquiries received via phone, email, social media, and walk\-ins promptly and professionally. * Understand customer needs, overcome objections, and recommend suitable membership solutions to maximize conversions. * Make welcome calls to new members and renewal or expiry reminder calls to existing members to encourage retention. * Ensure a seamless customer experience from initial inquiry through membership activation. * Maintain accurate customer records, sales activities, and member information using CRM systems and internal software. * Prepare and submit daily, weekly, and monthly sales reports, membership statistics, and operational reports accurately and on time. * Coordinate the timely issuance of membership cards and ensure all member documentation is completed correctly. * Gather customer feedback and communicate insights to management to support continuous service improvement. * Ensure the reception and sales areas remain clean, organized, and fully stocked with current promotional materials. * Provide administrative support to ensure smooth front desk operations and effective communication between shifts. * Collaborate closely with the marketing team to support promotional campaigns, events, and lead generation initiatives. * Maintain a positive, energetic, and customer\-first attitude while representing MTM's values and brand image. * Handle customer complaints professionally using empathy, emotional intelligence, and effective problem\-solving skills. * Comply with all company policies, SOPs, health and safety requirements, and quality standards. * Support the wider team in achieving collective sales goals, operational excellence, and outstanding member satisfaction. Requirements * Proven experience in sales, business development, or customer service, preferably in a target\-driven environment. * Demonstrated success in achieving or exceeding sales targets and KPIs. * Strong prospecting, negotiation, objection handling, and closing skills. * Excellent interpersonal, communication, and relationship\-building abilities. * Passion for delivering exceptional customer service and creating positive customer experiences. * Fluency in **Arabic and English** is required. * Proficiency in CRM systems, Microsoft Office, and sales management software. * Strong organizational, administrative, and reporting skills with excellent attention to detail. * Ability to work independently while contributing effectively within a team environment. * Professional appearance, positive attitude, and high level of integrity. * Previous experience within the fitness, wellness, hospitality, or sports industry is an advantage. * Bachelor's degree in Business Administration, Marketing, or a related field is preferred. * Must be available to work full\-time on\-site in Doha, Qatar. What We Offer * Competitive salary with an attractive commission structure. * Career growth and development opportunities within one of Qatar's leading fitness and wellness groups. * A dynamic, energetic, and supportive working environment. * The opportunity to make a meaningful impact by helping individuals achieve healthier and more active lifestyles. Work Location: In person