Front Desk Representative

Description

Summary: ABC Project WLL seeks a skilled Front Desk Representative to manage reception duties, customer service, and administrative support in a showroom or office environment. Highlights: 1. Opportunity for growth and career development 2. Friendly and professional work environment 3. Engaging customer service and administrative support role ABC Project WLL is looking for a skilled and hardworking Front Desk Representative to join our team. The ideal candidate should have experience in customer service, reception duties, handling inquiries, and administrative support in a showroom or office environment while maintaining high standards of professionalism and communication. **Responsibilities** * Greet and assist walk\-in customers, clients, and visitors in a professional manner * Handle phone calls, WhatsApp messages, and email inquiries * Provide basic product information and direct customers to the relevant sales team * Maintain and update customer records, inquiry logs, and quotation details * Support sales staff in preparing quotations and processing orders * Coordinate with warehouse and delivery teams for order status and updates * Ensure the reception area is clean, organized, and presentable at all times * Handle customer complaints and escalate issues to the concerned department when necessary * Follow company procedures and maintain a high level of customer service **Requirements** * Previous experience in a Front Desk, Receptionist, or Customer Service role * **Good communication skills in English (Arabic is an advantage)** * Basic computer knowledge (MS Office, email, WhatsApp business, etc.) * Strong interpersonal and organizational skills * Ability to multitask and handle customer queries professionally * **Valid Qatar ID (QID) is required** * Immediate joining is preferred **What We Offer** * Salary based on experience and qualifications * Friendly and professional work environment * Opportunity for growth and career development **How to Apply** Please send your CV to **hr@abcgroupqatar.com** Only shortlisted candidates will be contacted for an interview. **Job Type:** Full\-time, Permanent **Work Location:** In Person Pay: From QAR4,000\.00 per month Work Location: In person