Summary: Seeking a professional Guest Relations Officer to ensure an exceptional guest experience by providing personalized service and resolving concerns efficiently. Highlights: 1. Ensure an exceptional guest experience with personalized service 2. Handle guest inquiries, requests, and complaints promptly 3. Uphold company service standards and ensure positive guest experience We are seeking a professional and customer\-focused Guest Relations Officer to ensure an exceptional guest experience by providing personalized service, addressing inquiries, and resolving concerns efficiently. **Key Responsibilities** * Welcome and assist guests in a friendly and professional manner. * Handle guest inquiries, requests, and complaints promptly. * Coordinate with internal departments to ensure guest satisfaction. * Maintain accurate guest records and follow up on feedback. * Uphold company service standards and ensure a positive guest experience. **Requirements \& Qualifications** * Minimum 1 year of experience in Guest Relations, Front Office, or Customer Service. * Must be locally available in Qatar with a valid QID. * Excellent communication and interpersonal skills. * Professional appearance with a customer\-focused attitude. * Ability to work flexible shifts in a fast\-paced environment. Pay: QAR3,500\.00 \- QAR3,800\.00 per month Experience: * Guest Relation Officer: 1 year (Required) Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
