Food Services Supervisor

Description

Summary: Ensure optimal guest service, supervise staff, and uphold the property's standards of excellence, safety, and hygiene. Highlights: 1. Work in a luxurious and unparalleled service environment. 2. Develop your skills while adhering to standards of excellence. 3. Contribute to the success of a global hotel brand. **Additional Information** **Job Number**26070290 **Job Category**Food and Beverage \& Culinary **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Ensure cohesive teamwork to deliver optimal service and meet guest needs. Monitor staff appearance and attire, and correct any lapses. Perform opening and closing duties, including setting up supplies and tools, cleaning all equipment and areas, securing doors, etc. Inspect storage areas, adherence to FIFO (First-In, First-Out), and cleanliness. Complete scheduled inventory and stock documentation, and order required supplies. Monitor dining room availability, service delivery, guest safety, and well-being. Submit work orders for maintenance repairs. Assist management with hiring, training, scheduling, performance evaluations, coaching, disciplinary reminders, motivation, and employee development; serve as a role model and point of reference for Guarantee of Fair Treatment (Fair Treatment Policy)/Open Door Policy procedures. Follow and implement all chain-wide safety policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure your uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) unassisted. Stand, sit, or walk for extended periods or for a full shift. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Grasp, rotate, and manipulate objects of varying size and weight requiring excellent dexterity and hand-eye coordination. Reach above shoulder height and below knee level, including bending, twisting, pulling, and squatting. Move within narrow, confined, or elevated spaces. Climb stairs and service ramps. Greet and acknowledge all guests according to company standards. Communicate with others using clear, appropriate, and professional language; answer the telephone using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Perform all other tasks assigned by supervisors that are consistent with this position. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* In more than 100 award-winning properties worldwide, Ritz-Carlton associates create such exceptional experiences that guests remember them long after their stay. The brand attracts the finest hospitality talent from around the globe, continuing the tradition of creating unforgettable memories. We believe everyone can succeed when empowered to be creative, caring, and empathetic. Each day, we set the global standard for luxurious, exclusive, and unparalleled service. It is our great pride to deliver excellence in comfort and hospitality to our guests. Your role will be to ensure the Ritz-Carlton brand’s standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of Ritz-Carlton properties and drive us to exceed expectations every day. It is through these standards—and our belief that our culture contributes to our success—that Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz-Carlton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that enables you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.