Housekeeping Supervisor

Description

Summary: This role involves managing and supervising staff to ensure the upkeep of guest floors, public, and back areas, focusing on guest satisfaction and productivity. Highlights: 1. Opportunity to embody the Pullman Heartist mindset and brand values 2. Join a global hospitality leader with diverse growth opportunities 3. Be part of a team committed to responsible hospitality Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description **What you will be doing:** * Responsible for upkeep of guest floors, public areas and back areas as per standards. * Manage and supervise all tasks of his/her staff * Ensure that guest supplies are replenished * Optimizes work productivity by effectively scheduling and allocating all available resources, recommends changes in methods, equipment, to department in order to improve departmental standards/productivity and ensures implementation of the same. * Responsible for ensuring that team follows periodical cleaning schedules. * Ensures guest requirements and requests are promptly and efficiently responded in order to achieve higher customer satisfaction. * Conduct regular room checklists * Record room status in allocated section accurately * Comply with hotel’s health, safety and hygiene policies * Ensure employees are informed daily about priorities to personalize service. * Any other duties assigned by the Management. Qualifications **Your experience and skills include:** * At least 2 years’ experience in a similar capacity in 5\* hotels. * Experience in luxury or upscale hospitality segment is preferred. * Strong guest relations and problem solving abilities. * Ability to work well under pressure in a fast paced environment * Ability to work cohesively and collectively as part of a team. Additional Information **Our commitment to Diversity \& Inclusion:** We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ **Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS**