Description
Summary:
The Telesales Agent promotes and sells retail banking products and services through outbound calls, focusing on achieving sales targets and building strong customer relationships.
Highlights:
1. Promote and sell retail banking products/services to customers
2. Build and maintain long-term relationships with customers
3. Achieve assigned sales targets daily, weekly, and monthly
**Job Summary**
The Telesales Agent is responsible for promoting and selling retail banking products and services to customers through outbound calls, lead follow\-ups, and customer engagement activities. The role focuses on achieving sales targets, building strong customer relationships, and ensuring excellent service delivery while adhering to company policies and compliance standards.
**Key Responsibilities**
* Promote and sell retail banking products/services to potential and existing customers
* Conduct outbound sales calls and follow\-ups with prospective clients
* Generate leads and convert them into successful sales
* Explain product features, benefits, pricing, and terms clearly to customers
* Achieve assigned sales targets on a daily, weekly, and monthly basis
* Maintain accurate sales records and customer documentation
* Ensure compliance with company policies, sales processes, and regulatory guidelines
* Build and maintain long\-term relationships with customers
* Handle customer objections and provide appropriate solutions
* Coordinate with internal teams for application processing and after\-sales support
**Requirements \& Qualifications**
* Bachelor's degree in Business Administration or a related field (Required)
* 3–5 years of sales experience
* Minimum 1 year of experience in telesales or a similar sales role
* Experience in banking or financial services preferred
* Strong communication and negotiation skills in English and Arabic.
* Excellent relationship\-building and customer management skills
* Goal\-oriented with a strong drive to meet and exceed targets
* Ability to work independently and within a team environment
**Skills \& Competencies**
* Sales and persuasion skills
* Customer relationship management
* Time management and self\-motivation
* Problem\-solving ability
* Professional attitude and presentation
* Excellent communication and negotiation skills
* Resilience and ability to handle rejection
* Results\-driven mindset
**Job Type:** Full\-time
**Pay:** QAR 5,000 \- QAR 6,000per month \+ Attractive Incentives
**Application Question(s):**
* Do you agree with the provided salary bracket?
* How many years of telesales experience do you have?
* Do you have experience in banking or financial services?
**Education:**
* Bachelor's Degree in Business Administration or a related field (Required)
**Experience:**
* Sales: 3 years (Required)
* Telesales: 1 year (Required)
**Language:**
* English (Required)
* Arabic (Required)
**License/Certification:**
* QID with at least 3 months validity (Required)
**Location:**
* Doha, Qatar
**Interested? Apply Today!**
**Phone:** \+974 3131 1765
Pay: From QAR5,000\.00 per month
Work Location: In person