Telephone Supervisor

Description

Summary: Seeking an experienced Telephone Supervisor to oversee operations, ensure service quality, and manage daily communication activities efficiently. Highlights: 1. Supervise and manage telephone operators 2. Monitor call handling and service quality 3. Strong leadership and communication skills **IMMEDIATE REQUIREMENT!!!** We are seeking an experienced Telephone Supervisor to oversee the telephone operations team, ensure service quality, and manage daily communication activities efficiently. **JOB TITLE**: Telephone Supervisor **JOB TYPE**: Full Time **WORKING HOURS**: 08 hours/day **LOCATION**: (Doha) Qatar **PAY RANGE**: To be discussed **LANGUAGE**: English (Required) **Key Responsibilities:** * Supervise and manage telephone operators * Monitor call handling and service quality * Handle escalated calls and complaints * Train and guide team members * Prepare reports and manage duty schedules **Requirements:** * Bachelor’s degree or diploma (preferred) * 3–5 years of experience in a similar role * Strong leadership and communication skills * Ability to manage teams and work under pressure * Fluent in English (Arabic is an advantage) ***If you are interested feel free to reach me at (Email:careers.alnasrstargroup@gmail.com)*** **About us**: AL NASR STAR GROUP is part of a prominent group of businesses exceling in Security, Cleaning \& Hospitality, manpower supply, recruitment of both white collar and blue collar, Contracting \& Real Estate. Our fully integrated management system and adherence to high quality standards of service enables Al Nasr Star Group to maintain it's distinctive reputation. The scope of our service, depth of experience and the quality of our people has positioned us at the front of the pack. Job Type: Full\-time Pay: QAR4,000\.00 \- QAR5,000\.00 per month Experience: * Telephone Supervisor: 2 years (Required) Language: * English (Required) Work Location: In person