Waitress

Description

Summary: This role involves providing excellent customer service, coordinating food delivery, processing payments, and maintaining dining area cleanliness in a fast-paced environment. Highlights: 1. Engage directly with diners, offering recommendations and ensuring satisfaction. 2. Develop strong communication and multitasking skills in a dynamic setting. 3. Ensure timely and accurate food delivery and billing processes. Key Responsibilities **1\. Customer Service \& Communication** * **Greet \& Seat:** Welcome diners, escort them to tables, and present menus. * **Make Recommendations:** Answer questions about menu items, daily specials, and dietary restrictions, or suggest pairings. * **Take Orders:** Accurately record food and beverage orders, noting any special requests or modifications. * **Check\-ins:** Regularly check on tables during the meal to ensure satisfaction, refill water, and clear finished plates. **2\. Food Delivery \& Coordination** * **Liaise with Kitchen:** Relay orders to the kitchen staff and communicate special instructions or allergy alerts. * **Serve Orders:** Deliver food and drinks from the kitchen to the tables in a timely and safe manner. **3\. Billing \& Payments** * **Prepare Checks:** Generate and present the bill to the table at the end of their meal. * **Process Transactions:** Collect cash or credit card payments, make correct change, and process payments using the restaurant's Point of Sale (POS) system. **4\. Maintenance \& Side Work** * **Table Setup:** Set and reset tables with clean linens, silverware, and glassware. * **Cleanliness:** Maintain the cleanliness of the dining room, ensuring floors, counters, and tables are tidy. * **Stocking:** Help stock service stations with napkins, straws, condiments, and cutlery. Requirements \& Skills * **Physical Endurance:** Ability to stand and walk for long shifts, as well as lift and carry trays and plates. * **Communication:** Exceptional verbal communication skills and a friendly, welcoming demeanor. * **Multitasking:** Ability to handle multiple tables simultaneously in a fast\-paced environment. * **Problem\-Solving:** Capability to manage customer complaints or errors calmly and professionally. Pay: From QAR3,000\.00 per month Application Question(s): * Do you have NOC? * Can you join immediately? Work Location: In person