Supervisor-Restaurant

Description

Summary: This non-management position focuses on fostering cohesive teamwork to ensure optimal service and customer satisfaction, monitoring staff appearance, and managing daily operations. Highlights: 1. Work collaboratively as a team to ensure optimal service and customer satisfaction. 2. Manage daily operations, including opening and closing procedures. 3. Participate in staff training and development. **Additional Information** **Job Number**26082829 **Job Category**Food and Beverage \& Culinary **Location**The Pearl Island, Doha, Qatar, Qatar, 14875 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Foster cohesive teamwork to ensure optimal service and meet customer needs. Monitor staff appearance and attire, and correct any lapses. Perform tasks associated with opening and closing the outlet, including setting up necessary supplies and tools, cleaning all equipment and areas, securing doors, etc. Monitor storage areas, adherence to FIFO (First-In, First-Out) principles, and cleanliness. Complete scheduled inventory and stock documentation, and order required supplies. Monitor dining room availability, service delivery, customer safety, and well-being. Submit work orders for maintenance repairs. Assist management with hiring, training, scheduling, evaluating, counseling, reinforcing disciplinary policies, motivating, and mentoring employees; serve as a role model and resource for Guarantee of Fair Treatment (Equal Opportunity)/Open Door Policy procedures. Follow and implement all brand safety policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Stand, sit, or walk for extended periods or throughout an entire shift. Read and visually verify information presented in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Grasp, rotate, and manipulate objects of varying size and weight requiring excellent dexterity and hand-eye coordination. Reach above head level and below knee level, including bending, twisting body, pulling, and squatting. Move within narrow, confined, or elevated spaces. Climb and descend service stairs and ramps. Greet and acknowledge all guests according to brand standards. Communicate with others using clear, appropriate, and professional language; answer telephone calls using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Perform all other duties assigned by supervisors that are consistent with this position. QUALIFICATIONS RECOMMENDED Education:High school diploma or equivalent. Related Work Experience:At least 2 years of related work experience. Supervisory Experience:At least 1 year of supervisory experience. Licenses or Certifications:None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* Blending timeless elegance with avant-garde spirit, the St. Regis Hotels \& Resorts brand delivers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the first St. Regis hotel opened in New York City, founded by John Jacob Astor IV at the dawn of the 20th century, the brand has consistently delivered personalized, impeccable, and anticipatory service through its caring staff—combining classic refinement with modern sensibility—and its exclusive butler service. We invite you to explore our career opportunities. By joining the St. Regis team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to be your best, to **give** meaning to your professional life, to **be part of** an incredible global team, and to **become** the best version of yourself.