Guest Experience Expert

Description

Job Summary: Guest Experience Experts create a unique and memorable experience, guiding guests and performing operational tasks. Key Highlights: 1. Create a unique and memorable experience for the guest 2. Empowered to be on the move and do what is necessary 3. Offer a wide range of services to guests **Additional Information** **Job Number**26103475 **Job Category**Rooms \& Guest Services Operations **Location**Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work is not just about ensuring smooth guest check-in or check-out. Beyond that, it is about building an experience that is unique and memorable for the guest. Our Guest Experience Experts take the initiative to offer a wide range of services that guide our guests throughout their stay. They feel empowered to be on the move and do whatever is needed at any given moment. Whether performing operational tasks, handling guest requests, completing reports, or sharing information about notable local events and places, Guest Experience Experts ensure these interactions become part of the guest experience. Regardless of your specific role, there are several fundamental requirements for success (creating a safe workplace, following company policies and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and ensuring your uniform, personal appearance, and communication remain professional). Guest Experience Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 10 pounds without assistance). It is essential that Guest Experience Experts consistently perform these tasks (and other reasonable tasks assigned to them) well so that guests remain satisfied and the hotel operates smoothly. DESIRED QUALIFICATIONS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related Work Experience:No related work experience required. Supervisory Experience:No supervisory experience required. License or Certification:None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they become the best version of themselves. To achieve our mission of becoming the leading wellness brand in the hospitality industry, we need passionate and committed employees to bring our brand’s unique programs to life. We want our employees to embrace their own wellness practices both inside and outside the hotel. You are the ideal Westin candidate if you are passionate, active, proud of how you maintain your well-being, and also optimistic and adventurous. **You will be** where you can do your best work, **you will begin** fulfilling your purpose, **you will join** an incredible global team, and **you will become** your best self.