Hostess

Description

Summary: Seeking an organized and outgoing Hostess to be the welcoming face of our café, managing guest reception, reservations, and supporting a pleasant dining atmosphere. Highlights: 1. Be the welcoming face of our café and create great first impressions 2. Manage guest reception, reservations, and ensure smooth service flow 3. Engage with guests and contribute to a memorable dining experience **Urgent Hiring: Hostess** We’re looking for a friendly, outgoing, and organized **Hostess** to be the welcoming face of our café! If you love creating great first impressions and enjoy a fast\-paced, people\-focused environment, we’d love to meet you. **Key Responsibilities:** * Greet and welcome customers warmly upon arrival * Manage reservations and the seating area efficiently * Assist in ensuring smooth service flow during busy hours * Support the team in maintaining a pleasant dining atmosphere **Ideal Candidate:** * Has an engaging and positive personality * Demonstrates excellent communication and customer service skills * Is organized, proactive, and able to multitask under pressure * Has prior experience in a similar role (preferred, but not required) If you love interacting with people and enjoy creating memorable experiences, we’d love to hear from you. Key Responsibilities: **Guest Reception \& Seating:** · To be the first point of contact for our guests · Greet guests warmly and promptly as they arrive · Helping a guest find a comfy spot. · Manage bookings and walk\-ins to minimize down on waiting lists. **Reservation \& Waitlist Management:** · Manage reservations and seating assignments · Provide guests with accurate wait times and manage a waitlist if needed **Customer Experience \& Service Support:** · Managing takeout orders during a rush time, you’ll be the heart of our front\-of\-house operations · Answer phones and respond to customer inquiries courteously · Assist with mobile or to\-go orders · Answer basic customer questions about our menu, Wi\-Fi, or seating **Ambience \& Cleanliness:** · Keep the front area clean, inviting, and organized · Maintain an organized front\-of\-house area · Keep up an elegant, professional appearance that highlights the brand. To improve the overall dining experience, maintain focus on the lighting, music, and design. **Coordination with Team:** · Communicate effectively with servers and kitchen staff to ensure smooth seating flow · Help with VIP reservations, exclusive dining experiences, and special event planning. · When necessary, assist the team with minor administrative duties. **Qualifications \& Skills:** · Previous experience in customer service or hospitality preferred · Excellent communication and interpersonal skills · Positive attitude and a team\-oriented mindset · Ability to multitask in a fast\-paced environment · Professional appearance and demeanor · Flexible availability, including evenings, weekends, and holidays · Able to stay calm and organized in a busy environment · Reliable and punctual · Previous experience in a coffee shop or food service is a plus, but not required We encourage you to join our team and contribute to operational success if you are a prepared, strategic thinker and extremely passionate about being a great hostess. Job Type: Full\-time