Description
Summary:
This role involves driving sales, building CXO relationships, managing client accounts, and leading a team to achieve targets while upholding company values.
Highlights:
1. Drives sales and builds strong CXO relationships.
2. Develops and maintains client relationships & sales pipeline.
3. Leads and trains a team to achieve sales targets.
* Delivers on weekly, monthly and quarterly sales commitments
* Builds strong relationships with CXOs
* Develop and maintain client relationships according to Vodafone sales guidelines.
* Develops and maintains teams’ sales pipeline to deliver results via the Salesforce.com CRM system
* Monitor teams' performance and provide support to achieve their KPIs.
* Working with the stakeholders to build and design products that meet the market
* Ensure the funnel is always kept up to date on Salesforce.com and CRM systems.
* Train the team on new technology procedures and business processes
* Support the business internally with the stakeholders
* Support the team to close deals that are profitable and high value to Vodafone Qatar.
* Achieve monthly, quarterly and annual targets as set by the HOD.
* Ensure that business is conducted with integrity at all times and that behaviour is aligned to the Company's values.
* Monitor the Market and support the product team to stay up to date
* Ensure teams’ targets are achieved
* Conduct regular customer CXOs meetings with the Sales Manager
* Support the team with cross\-functional teams in order to deliver fast
* Collaborate with different departments to ensure the internal process is followed.
* Bachelor's degree in Telecommunications \- Computer Science or IT
* B2B sales or/and account management experience for at least 12 years.
* Fluent English essential; fluent Arabic is a preference . Target\-oriented.
* Proven ability to deliver results.
* Team management
* Master Account Management concepts
* Excellent communication skills
* Customer Commitment – is a customer champion and manages the processes and organisation towards exceeding customer expectations.
* Demonstrates understanding and execution of Customer Relationship Selling
* Demonstrates a thorough understanding of customers' issues, challenges \& business drivers.
* Negotiates / gains commitment: Understands effective negotiation techniques \& seeks to apply them in most situations.
* Is alert to customer buying signals \& identifies closing opportunities.
* Experience in the GCC Market