Salesforce Business Analyst

Description

Summary: Seeking an experienced Salesforce Business Analyst to drive process improvements, translate business needs into solutions, manage backlogs, and ensure successful user adoption. Highlights: 1. Opportunity to conduct workshops and map regulatory requirements 2. Focus on translating business needs into detailed functional requirements 3. Key role in managing Salesforce enhancement backlog and driving adoption **Job Description** **We are** currently looking **Salesforce Business Analyst** our **Qatar** operations. **Required Qualifications** * 4 \- 6\+ years’ experience as Salesforce Business Analyst * Strong understanding of CRM\-driven business processes * Experience in regulated or enterprise environments * Hands\-on familiarity with Salesforce capabilities * Strong documentation discipline **Preferred** * Salesforce Business Analyst Certification * Agile / Scrum certification * Experience with large user base (300\+ users) * Experience working with multiple system integrations **Key Competencies** * Structured thinking * Process redesign capability * Stakeholder management * Strong written documentation * Business\-value orientation **Key Responsibilities** Conduct workshops with stakeholders across departments * Document current and future state processes * Identify inefficiencies and automation opportunities * Map regulatory and compliance requirements into system workflows **Requirements \& Solution Design** * Translate business needs into detailed functional requirements * Create user stories and acceptance criteria * Collaborate with Admin and Developer on solution feasibility * Ensure alignment with enterprise architectural standards **Backlog \& Governance Management** * Manage Salesforce enhancement backlog * Prioritize initiatives based on impact and ROI * Facilitate change control discussions * Prevent direct business\-to\-developer bypass **Testing \& Adoption** * Coordinate UAT cycles * Define test cases * Support training materials and user enablement * Drive adoption metrics and feedback loops **Joining time frame:** 2 weeks (maximum 1 month)