Assistant Revenue Manager

Description

Summary: Manages Revenue, Reservations, and Operator departments, focusing on pricing, forecasting, distribution, and inventory control to optimize hotel performance. Highlights: 1. Opportunity to manage revenue, reservations, and operator departments 2. Focus on dynamic pricing and distribution channel optimization 3. Engage in market analysis and strategic planning In charge of Revenue, Reservations and Operator department. ### **Revenue Management \& Pricing** * Monitor daily room rates and occupancy levels. * Update room pricing across distribution channels (OTA, GDS, hotel website). * Assist with dynamic pricing strategies based on demand. * Manage rate plans, packages, and promotional offers. * Ensure rate parity across booking channels. ### **Forecasting \& Reporting** * Prepare daily, weekly, and monthly revenue reports. * Analyze key performance indicators (KPIs), including: + ADR (Average Daily Rate) + Occupancy % + RevPAR (Revenue Per Available Room) + TRevPAR (Total Revenue Per Available Room) * Assist in demand forecasting and budgeting. * Track pace reports and pickup trends. ### **Market \& Competitor Analysis** * Monitor competitor hotel pricing and promotions. * Analyze market demand, local events, and seasonal trends. * Review STR reports and benchmarking data when available. * Identify opportunities to increase market share. ### **Distribution Channel Management** * Support management of online travel agencies (OTAs) such as Booking.com and Expedia Group. * Monitor channel performance and booking production. * Help optimize inventory allocation across channels. * Ensure room availability and restrictions are correctly loaded. ### **Reservation \& Inventory Control** * Review booking patterns and cancellations. * Monitor overbooking levels and displacement analysis. * Assist with room inventory management. * Manage restrictions such as: + Minimum Length of Stay (MinLOS) + Closed to Arrival (CTA) + Closed to Departure (CTD) ### **System Administration** * Maintain revenue management systems (RMS) and property management systems (PMS). * Verify accuracy of rates, inventory, and forecasting data. * Generate system reports and troubleshoot data discrepancies. ### **Cross\-Department Collaboration** * Work closely with: + Front Office + Reservations + Sales + Marketing + Finance * Support group pricing decisions and contract evaluations. * Communicate revenue strategies to operational teams. ### **Common Daily Tasks** * Review previous day's performance. * Check occupancy, ADR, and RevPAR. * Analyze pickup and cancellation reports. * Review competitor rates. * Adjust pricing and inventory if needed. * Monitor OTA and direct booking channels. * Prepare management reports. * Attend revenue or commercial meetings. ### **Key Skills Required** * Strong analytical and numerical skills. * Advanced Microsoft Excel. * Revenue management principles. * Data interpretation and forecasting. * Attention to detail. * Communication and presentation skills. * Experience with hotel systems such as: + Opera PMS + IDeaS Revenue Solutions + Duetto + RateGain **Required Skills** ------------------- ### **Tools** Microsoft Office ### **Soft skills** Effective Communication ### **Business Development Skills** Operations Management ### **Financial Skills** Revenue Management