Description
Summary:
SLS BPO Solutions & Business Services W.L.L. is seeking customer service representatives to help customers, solve problems, and work in a professional office environment.
Highlights:
1. Respond to customer inquiries via phone, email, and chat
2. Provide accurate information regarding products and services
3. Resolve customer concerns in a timely and professional manner
**SLS BPO Solutions \& Business Services W.L.L.** is seeking enthusiastic and service\-oriented **Customer Service Representatives** to join our growing team in Cebu City. This role is ideal for individuals who enjoy helping customers, solving problems, and working in a professional office environment.
Responsibilities
* Respond to customer inquiries via phone, email, and chat.
* Provide accurate information regarding products and services.
* Resolve customer concerns in a timely and professional manner.
* Update customer records and maintain accurate documentation.
* Coordinate with internal departments to ensure customer satisfaction.
* Perform administrative and data\-entry tasks as needed.
Requirements
* High school graduate, vocational graduate, or college level.
* Strong English communication skills, both written and verbal.
* Basic computer literacy and familiarity with office applications.
* Excellent customer service and interpersonal skills.
* Ability to work in a team\-oriented environment.
* Previous BPO or customer service experience is an advantage but not required.
Benefits
* Competitive salary package.
* Paid training and onboarding.
* Government\-mandated benefits.
* Monthly performance incentives.
* Career advancement and development opportunities.
* Professional and supportive workplace environment.
الراتب المدفوع: QAR١٢٠٫٣٠ لكل ساعة
موقع العمل: بشكل شخصي