Customer Service Representative

Description

Summary: SLS BPO Solutions & Business Services W.L.L. is seeking customer service representatives to help customers, solve problems, and work in a professional office environment. Highlights: 1. Respond to customer inquiries via phone, email, and chat 2. Provide accurate information regarding products and services 3. Resolve customer concerns in a timely and professional manner **SLS BPO Solutions \& Business Services W.L.L.** is seeking enthusiastic and service\-oriented **Customer Service Representatives** to join our growing team in Cebu City. This role is ideal for individuals who enjoy helping customers, solving problems, and working in a professional office environment. Responsibilities * Respond to customer inquiries via phone, email, and chat. * Provide accurate information regarding products and services. * Resolve customer concerns in a timely and professional manner. * Update customer records and maintain accurate documentation. * Coordinate with internal departments to ensure customer satisfaction. * Perform administrative and data\-entry tasks as needed. Requirements * High school graduate, vocational graduate, or college level. * Strong English communication skills, both written and verbal. * Basic computer literacy and familiarity with office applications. * Excellent customer service and interpersonal skills. * Ability to work in a team\-oriented environment. * Previous BPO or customer service experience is an advantage but not required. Benefits * Competitive salary package. * Paid training and onboarding. * Government\-mandated benefits. * Monthly performance incentives. * Career advancement and development opportunities. * Professional and supportive workplace environment. الراتب المدفوع: QAR١٢٠٫٣٠ لكل ساعة موقع العمل: بشكل شخصي