Salon Receptionist

Description

Summary: This role involves warmly greeting clients, managing appointments, handling communications, processing payments, and maintaining the reception area in a salon setting. Highlights: 1. Opportunity to provide a professional and positive first impression for clients 2. Engage in diverse tasks from client management to administrative support 3. Work in a dynamic environment promoting salon services and products **Key Responsibilities** * Greet clients warmly and ensure a professional, positive first impression * Manage appointments: booking, confirming, rescheduling and maintaining an accurate schedule * Answer phone calls, emails and messages promptly and professionally * Handle client check\-ins and check\-outs using the POS system * Process payments and manage daily cash handling * Communicate with stylists and technicians to keep services running smoothly * Keep the front desk and waiting area clean, organized and stocked * Promote salon services, products and special offers * Assist with administrative tasks as needed (inventory, client records, retail displays) **Requirements** * Previous experience in a salon, spa or customer\-service role preferred * Excellent communication and multitasking skills * Strong organizational abilities and attention to detail * Professional appearance and friendly demeanor * Comfortable using booking software (Zenoti is a plus) * Ability to work evenings and weekends as needed Job Type: Full\-time Work Location: In person