Description
Summary:
This role involves warmly greeting clients, managing appointments, handling communications, processing payments, and maintaining the reception area in a salon setting.
Highlights:
1. Opportunity to provide a professional and positive first impression for clients
2. Engage in diverse tasks from client management to administrative support
3. Work in a dynamic environment promoting salon services and products
**Key Responsibilities**
* Greet clients warmly and ensure a professional, positive first impression
* Manage appointments: booking, confirming, rescheduling and maintaining an accurate schedule
* Answer phone calls, emails and messages promptly and professionally
* Handle client check\-ins and check\-outs using the POS system
* Process payments and manage daily cash handling
* Communicate with stylists and technicians to keep services running smoothly
* Keep the front desk and waiting area clean, organized and stocked
* Promote salon services, products and special offers
* Assist with administrative tasks as needed (inventory, client records, retail displays)
**Requirements**
* Previous experience in a salon, spa or customer\-service role preferred
* Excellent communication and multitasking skills
* Strong organizational abilities and attention to detail
* Professional appearance and friendly demeanor
* Comfortable using booking software (Zenoti is a plus)
* Ability to work evenings and weekends as needed
Job Type: Full\-time
Work Location: In person