Customer Service Representative

Description

Summary: Kurukayisi Trading & Food Products is seeking a customer-focused Customer Service Representative to assist customers, manage inquiries, and provide administrative support. Highlights: 1. Respond to customer inquiries via phone, email, and chat. 2. Maintain customer records and update databases. 3. Coordinate with internal departments regarding customer requests. Kurukayisi Trading \& Food Products is looking for a customer\-focused **Customer Service Representative** to join our Cebu City operations team. The ideal candidate will assist customers, manage inquiries, and provide administrative support in a professional office environment. Responsibilities * Respond to customer inquiries via phone, email, and chat. * Provide accurate information regarding products and services. * Maintain customer records and update databases. * Resolve customer concerns efficiently and professionally. * Coordinate with internal departments regarding customer requests. * Perform administrative and data\-entry tasks as needed. Requirements * High school graduate, vocational graduate, or college level. * Excellent verbal and written English communication skills. * Basic computer proficiency and knowledge of Microsoft Office. * Strong customer service and problem\-solving skills. * Ability to work independently and within a team. * Previous customer service experience is an advantage but not required. Benefits * Competitive salary package. * Paid training and onboarding support. * Government\-mandated benefits. * Performance bonuses and incentives. * Career growth opportunities. * Professional and supportive workplace. الراتب المدفوع: QAR١١٩٫٢٠ لكل ساعة موقع العمل: بشكل شخصي