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Customer Service Representative

Indeed
Full-time
Onsite
No experience limit
No degree limit
Miswaco, Doha, 10001, Qatar
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Description

Summary: Support showroom operations by enhancing customer engagement, assisting sales activities, and providing customer service and fleet support for a seamless customer experience. Highlights: 1. Enhance customer engagement and ensure a welcoming showroom environment. 2. Support sales, CRM, showroom events, and fleet operations. 3. Opportunity to improve processes and customer experience. **Date:** Jun 29, 2026 **Location:** Doha **Company:** Al Abdulghani Motors **Job Requisition ID:** 1555 Job Purpose Support showroom operations by enhancing customer engagement, assisting sales activities, and providing customer service and fleet support to ensure seamless customer experience. Principal Accountabilities Greet customers warmly upon arrival and ensure a welcoming showroom environment. Understand customer needs and direct them to the appropriate Sales Executive or another department. Support CRM activities, Call the customer over the phone or email and maintain records of Sales force Opportunities. Support showroom events, campaigns, and promotions. Identify opportunities to improve processes and enhance customer experience Collect daily walk in customers list and report to management as communicated Handle escalated complaints from call centers and social media professionally. Assist with fleet operations including vehicle replacements, inspections, and maintenance. Inspect vehicles on return, ensure settlement of payments, and coordinate accident reports. Submit accurate ad\-hoc reports. Review daily test\-drives dashboard/Report and act accordingly. Required Qualifications Diploma or Bachelor's degree in any business\-related field Bilingual Intermediate Excel skills, including report creation and data tracking Strong communication skills with the ability to deal with internal and external stakeholders Highly organized with the ability to multitask across competing priorities in a fast\-paced environment Minimum of 3 years of work experience, Automotive industry's exposure is a plus

Source:  indeed View original post
Fatima Al-Kuwari
Indeed · HR

Company

Indeed
Fatima Al-Kuwari
Indeed · HR

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