Logistics Operations Supervisor

Description

Job Summary: The Logistics Operations Supervisor is responsible for overseeing daily transportation, warehousing, and distribution operations; improving efficiency; managing the team; and coordinating with departments and logistics service providers. Key Highlights of the Role: 1. Supervising daily logistics operations 2. Improving operational efficiency and managing the workforce 3. Coordinating operations with companies, suppliers, and customers Job Description: Logistics Operations Supervisor (Logistics Operations Supervisor) Job Title **Logistics Operations Supervisor (Logistics Operations Supervisor)** Department Logistics / Supply Chain Reports To Logistics Manager or Supply Chain Manager Job Summary The Logistics Operations Supervisor oversees daily transportation, warehousing, and distribution operations to ensure smooth goods flow, adherence to schedules, and agreed-upon service levels. The role focuses on enhancing operational efficiency, managing the workforce, and coordinating with internal departments and logistics service providers to achieve organizational objectives. Key Responsibilities * Supervising the execution of daily logistics operations, including receiving, warehousing, distribution, and transportation. * Tracking shipment movements and ensuring on-time delivery. * Coordinating operations with transportation companies, suppliers, and customers. * Monitoring inventory levels and coordinating with warehouse management to ensure product availability. * Overseeing work schedule preparation and task assignment to the operations team. * Monitoring performance indicators, analyzing operational reports, and proposing improvements. * Resolving operational issues and implementing appropriate corrective actions. * Ensuring compliance with safety, quality, and regulatory policies and procedures. * Monitoring operational costs and optimizing resource utilization efficiency. * Participating in developing work procedures and improving logistics operations. * Preparing periodic reports to management on operational performance and service levels. * Supervising staff training and performance evaluation. Required Qualifications * Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Industrial Engineering, or a related field. * 3–5 years of experience in logistics, transportation, or warehouse management, including supervisory experience. * Professional certifications are preferred, such as: * Certified in Logistics, Transportation and Distribution (CLTD) * Certified Supply Chain Professional (CSCP) * Certified Professional in Supply Management (CPSM) Required Skills * Solid understanding of transportation, warehousing, and distribution operations. * Familiarity with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems. * Ability to plan and organize operations and manage time effectively. * Leadership and team management skills. * Data analysis and operational reporting capabilities. * Excellent problem-solving and decision-making skills. * Effective communication and coordination skills with diverse stakeholders. * Proficiency in Microsoft Office applications, especially Excel. * Fluency in English (reading and writing). Operational Responsibilities * Monitoring the implementation of daily shipping and receiving plans. * Monitoring operational performance indicators and taking corrective actions when necessary. * Ensuring compliance with safety plans and work procedures. * Coordinating with Procurement, Sales, Customer Service, and Warehouse departments. * Monitoring maintenance of transportation vehicles and equipment in coordination with relevant departments. * Supervising documentation of logistics operations and records. Key Performance Indicators (KPIs) * On-Time Delivery rate. * Order Accuracy rate. * Utilization rate of transportation means and warehouses. * Logistics operational cost per order or shipment. * Inventory turnover rate. * Number of complaints related to shipping or delivery. * Customer satisfaction level. * Compliance with Service Level Agreements (SLAs). Work Environment * Full-time position. * May require shift work or working outside standard hours based on operational requirements. * Fieldwork within warehouses and distribution centers, with continuous coordination with transportation, procurement, sales, customer service, and logistics service provider teams. Salary: QAR١٤‎,٢٠٠.٠٠ per month Work Location: In-person