Admin & Receptionist

Description

Summary: The Admin & Receptionist manages front desk operations, provides customer service, handles administrative tasks, and supports daily office operations. Highlights: 1. Manage front desk operations and provide excellent customer service. 2. Handle diverse administrative tasks and support daily office operations. 3. Utilize strong communication, organizational, and multitasking skills. Job Summary The Admin \& Receptionist is responsible for managing front desk operations, providing excellent customer service, handling administrative tasks, and supporting the daily operations of the office. The role requires strong communication, organizational, and multitasking skills. Key ResponsibilitiesReception Duties * Welcome clients and visitors in a professional and friendly manner. * Answer and direct incoming phone calls. * Respond to customer inquiries and provide accurate information. * Schedule appointments and maintain meeting calendars. * Maintain the reception area in a clean and organized condition. * Receive, sort, and distribute incoming mail and courier deliveries. Administrative Duties * Maintain and organize office files, records, and documents. * Prepare letters, reports, and other office documents. * Perform data entry and update company databases. * Assist in preparing invoices, receipts, and payment records. * Order and monitor office stationery and supplies. * Coordinate with different departments for administrative support. * Handle photocopying, scanning, printing, and document filing. * Maintain attendance records and leave applications. * Assist management with daily office operations and special projects. * Ensure confidentiality of company and client information. Customer Service * Guide clients regarding company services and documentation requirements. * Follow up with clients regarding appointments and document submissions. * Handle customer complaints professionally and escalate issues when required. Requirements * Bachelor's degree or Diploma in Business Administration or a related field. * Minimum 1–2 years of experience in administration or reception. * Excellent communication skills in English (Arabic is an advantage). * Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). * Strong organizational and multitasking abilities. * Professional appearance and positive attitude. * Ability to work under pressure and meet deadlines. Skills * Customer service * Communication skills * Time management * Office administration * Data entry * Document management * Telephone etiquette * Teamwork * Problem\-solving * Attention to detail Pay: QAR2,000\.00 \- QAR2,500\.00 per month Work Location: In person