IT Support Coordinator

Description

Summary: Seeking an IT Support Coordinator to oversee daily IT support, coordinate with users and teams, and maintain excellence in IT services. Highlights: 1. Opportunity to grow within a dynamic IT company 2. Professional development and career advancement opportunities 3. A collaborative and innovation-driven work environment Almisbahme IT is a professional technology solutions and IT services company headquartered in Doha, Qatar. We specialize in delivering IT support, system integration, and client\-focused services that empower organizations to achieve efficiency, compliance, and digital transformation. Our mission is to combine professionalism, innovation, and reliability to ensure seamless IT operations and sustainable business outcomes. **Position Overview** We are seeking an **IT Support Coordinator** to oversee and manage daily IT support operations. This role requires a detail\-oriented professional with strong organizational skills, technical expertise, and the ability to coordinate between end\-users, IT teams, and vendors. The IT Support Coordinator will play a key role in maintaining Almisbahme IT’s reputation for excellence in IT services. **Key Responsibilities** * Coordinate IT support activities including troubleshooting, system maintenance, and user assistance. * Liaise with employees to address IT\-related inquiries and escalate complex issues. * Collaborate with IT teams and vendors to ensure timely resolution of technical problems. * Maintain records of support requests, incidents, and resolutions. * Support compliance initiatives and ensure adherence to IT policies and procedures. * Prepare performance reports and recommend improvements. * Ensure compliance with Qatar’s IT regulations and company standards. **Qualifications** * Bachelor’s degree in Information Technology, Computer Science, or related field. * 2–4 years of experience in IT support or coordination. * Strong knowledge of IT systems, troubleshooting, and support processes. * Excellent communication skills, organizational, and problem\-solving abilities. * Proficiency in MS Office Suite, IT support tools, and ticketing systems. * Certifications such as CompTIA, ITIL, or Microsoft are an advantage. **What We Offer** * Competitive salary and benefits package. * Opportunity to grow within a dynamic Qatar\-based IT company. * Professional development and career advancement opportunities. * A collaborative and innovation\-driven work environment. **How to Apply** Interested applicants may send their CV and cover letter via Indeed or directly to the company’s recruitment team, highlighting their experience in IT support coordination and achievements in managing technical operations. Pay: Up to QAR680,000\.00 per year Work Location: In person