IT Support Specialist

Description

Summary: Step into a hands-on IT role supporting users, solving real-time issues, and working with systems in a fast-paced environment with stability and growth potential. Highlights: 1. Troubleshoot, help people, and work with technology 2. Gain real-world experience in IT systems and infrastructure support 3. Clear pathways for career growth in IT and systems administration Step into a hands\-on IT role where your technical skills directly keep business operations running smoothly. You’ll support users, solve real\-time issues, and work with systems that keep the organization connected and productive. If you enjoy troubleshooting, helping people, and working with technology in a fast\-paced environment, this is a strong opportunity with stability and growth potential. Salary, Benefits \& Perks * Competitive salary: QAR 6,500 – QAR 10,000/month (based on experience) * Performance\-based incentives * Health insurance coverage * Paid annual leave and public holidays * Training and certification support (IT upskilling opportunities) * Stable full\-time employment * Supportive and collaborative work environment Schedule * Full\-time position * 5–6 working days per week * Standard office hours with occasional after\-hours support for urgent issues Key Responsibilities * Provide technical support to staff (hardware, software, and network issues) * Troubleshoot and resolve IT\-related incidents and service requests * Install, configure, and maintain computers, printers, and peripherals * Manage user accounts, permissions, and system access * Support network connectivity (LAN, Wi\-Fi, VPN) * Perform system updates, backups, and basic cybersecurity checks * Maintain IT documentation, logs, and support tickets * Assist with IT infrastructure setup and upgrades Skills for This Role * IT troubleshooting and technical support * Hardware and software installation/maintenance * Networking fundamentals (LAN/WAN, Wi\-Fi, VPN) * Helpdesk and ticketing systems (e.g., ServiceNow, Jira Service Desk) * Operating systems (Windows, basic Linux or macOS knowledge) * Cybersecurity awareness and best practices * Problem\-solving and diagnostic skills * Strong communication and user support skills Requirements * Previous experience in IT support, helpdesk, or a related role preferred * Basic understanding of computer systems, networks, and IT infrastructure * Strong communication skills in English * Ability to prioritize and manage multiple technical issues * Customer\-focused and patient approach to user support * Willingness to learn and grow in a technical environment About the Company Khtcqa LLC is a technology\-focused organization committed to delivering reliable IT solutions and operational support. The company values efficiency, innovation, and continuous improvement in its technology services. Why Work With Us * Gain real\-world experience in IT systems and infrastructure support * Work with modern tools and technologies * Access training and professional development opportunities * Be part of a supportive, collaborative technical team * Clear pathways for career growth in IT and systems administration نوع الوظيفة: دوام كامل, دائم الراتب المدفوع: QAR٢٤٫٠٠ لكل ساعة موقع العمل: بشكل شخصي