IT Support Specialist

Description

Summary: Seeking a proactive IT Support Specialist to ensure smooth IT operations and provide high-quality technical support to internal users within a culture of innovation and collaboration. Highlights: 1. Opportunity to solve technical challenges and deliver excellent service 2. Collaborative and tech-driven work environment 3. Opportunities for professional growth and certification TH\-EXSS is a forward\-thinking organization committed to delivering reliable and efficient technology solutions that empower business success. Located in the vibrant West Bay district of Doha, we foster a culture of innovation, collaboration, and continuous improvement. **Role Overview** We are seeking a skilled and proactive **IT Support Specialist** to join our growing team. This role is critical in ensuring smooth day\-to\-day IT operations while providing high\-quality technical support to internal users. If you enjoy solving technical challenges and delivering excellent service, this is the opportunity for you. **Key Responsibilities** * Provide first\- and second\-level technical support for hardware, software, and network\-related issues * Install, configure, and maintain desktops, laptops, printers, and other IT equipment * Troubleshoot system and network problems, diagnosing and resolving faults efficiently * Manage user accounts, access rights, and security settings * Monitor IT systems to ensure optimal performance and uptime * Coordinate with external vendors and service providers when necessary * Maintain accurate IT documentation, asset inventory, and support logs * Assist in system upgrades, deployments, and IT projects **Qualifications \& Skills** * Bachelor’s degree in Information Technology, Computer Science, or a related field * Proven experience in IT support or helpdesk roles * Strong knowledge of Windows OS, basic networking, and common business applications * Familiarity with cybersecurity principles and best practices * Excellent troubleshooting and problem\-solving skills * Strong communication and interpersonal abilities * Ability to prioritize tasks and work under pressure **What We Offer** * Competitive salary and benefits package * Modern office in West Bay * Collaborative and tech\-driven work environment * Opportunities for professional growth and certification **How to Apply** Interested candidates are invited to submit their CV along with a brief cover letter outlining their technical experience and key achievements. نوع الوظيفة: دوام كامل الراتب المدفوع: QAR٦٣٠٬٠٠٠٫٠٠ لكل عام موقع العمل: بشكل شخصي