Customer Service Representative

Description

Summary: Customer Service Representative responsible for assisting guests, responding to inquiries, resolving concerns, and ensuring a positive customer experience. Highlights: 1. Provide excellent customer service 2. Resolve customer concerns effectively 3. Communicate accurate information Customer Service Representative (CSR) is responsible for providing excellent customer service by assisting guests, responding to inquiries, resolving concerns, and ensuring a positive customer experience. **Key Responsibilities:** * Respond to customer inquiries via phone, email, social media, or in person. * Provide accurate information regarding products, services, promotions, and company policies. * Handle customer complaints and concerns effectively, ensuring timely resolution. * Record and maintain customer interactions and service requests. * Escalate complex issues to the appropriate department when necessary. * Understanding of company products, services, and procedures. **Requirements:** * High School Diploma or equivalent. * Minimum 1\-2 years of experience in customer service, call center or relevant field * Excellent verbal and written communication skills in English. Pay: QAR3,000\.00 per month Application Question(s): * Can you join immediately.? Experience: * Customer relations / Call center: 1 year (Required) Work Location: In person