Recreation Experience Expert

Description

Job Summary: This position is responsible for supporting recreational activities, ensuring guest safety, maintaining facilities, and delivering exceptional customer service in a luxury environment. Key Highlights: 1. Fosters a fun and relaxing environment for guests. 2. Promotes guest safety and well-being. 3. Is part of a global team that values diversity. **Additional Information** **Job Number**26096234 **Job Category**Golf, Fitness, \& Entertainment **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve as a key resource for all recreational activities facilitated at the property. Provide guests with information about available recreational facilities, which may include pool, beach, entertainment/game room, gym, and children's activity center. Motivate, recruit, register, and organize guests to participate in recreational activities. Foster a fun and relaxing atmosphere for guests. Promote rules and regulations of recreational facilities aimed at maintaining guest and member safety and well-being. Monitor activity within the recreational facility and respond appropriately per local operating procedures in case of emergency. Provide cashier services when working in facilities involving point-of-sale transactions. Assist with private group activities and events held in recreational facilities. Remain alert to situations where guest participation in an activity may be unsafe and report to supervisor/manager. Provide assistance to injured guests until emergency medical services arrive. Clean and maintain recreational facilities, equipment, and supplies. Report accidents, injuries, and unsafe working conditions to management; complete safety training and certifications. Comply with company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of company information and protect company assets. Welcome and serve all guests according to company standards; anticipate guest service needs and fulfill them; assist guests with disabilities and thank guests with genuine appreciation. Communicate with others using clear and professional language; answer telephone calls using appropriate etiquette. Develop and maintain positive working relationships with others; support the team in achieving common goals. Process payments for equipment rentals, recreational activities, facility rentals, or retail sales. Ensure compliance with quality expectations and standards. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify malfunctions). Enter and locate job-related information using computers or point-of-sale systems. Stand, sit, or walk for extended periods or throughout full work shifts. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds (11 kg) without assistance and objects over 25 pounds (11 kg) with assistance. Grasp, turn, and manipulate objects of various sizes and weights, requiring hand-eye coordination and fine motor skills. Move in elevated, confined, or narrow spaces. Move on slippery, uneven, or inclined surfaces, including climbing up and down service stairs or ramps. Reach above head and below knees, including bending, twisting waist, crawling, and stooping. Perform other reasonable job duties as requested. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related Work Experience:No related work experience required. Supervisory Experience:No supervisory experience required. REQUIRED SKILLS License or Certification:CPR certification First Aid certification Recreational and fitness equipment training All certifications or training required by local and state agencies. *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, believing that everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standard for exceptional and personalized luxury service worldwide and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are met with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us so that each day is better than the last. Thanks to this foundation and our belief that our culture drives success, The Ritz\-Carlton has earned its reputation as a world-leading luxury hospitality brand. As part of the team, you will learn and apply the Gold Standards—including the Employee Promise, Credo, and Service Values. Additionally, we promise you the opportunity to take pride in the work you do and in your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.