Recreation Experience Expert

Description

Summary: This role provides key recreation resource services, promotes a pleasant atmosphere for guests, and ensures safety and well-being in recreational facilities. Highlights: 1. Serve as a key resource for all recreational activities. 2. Promote a pleasant and relaxed atmosphere for guests. 3. Ensure safety and well-being in recreational facilities. **Additional Information** **Job Number**26096234 **Job Category**Golf, Fitness, \& Entertainment **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Serve as a key resource for all recreational activities available on the property. Provide guests with information about recreational facilities, which may include swimming pools, a beach, a recreation/arcade area, a health center, and a children's activity center. Encourage, recruit, enroll guests, and schedule leisure activities. Promote a pleasant and relaxed atmosphere for guests. Remind guests of regulations governing recreational and fitness facilities to ensure guest and member safety and well-being. Monitor activities within the recreational facility and respond appropriately in accordance with local operational procedures during emergency situations. Provide cashier services when working in facilities that include point-of-sale transactions. Assist with private functions held in recreational facilities involving group activities and events. Be aware of potential situations where guests may not be able to safely participate in an activity and inform the supervisor or manager. Provide assistance to injured guests until emergency medical services arrive. Clean and maintain recreational facilities, equipment, and accessories. Report accidents, injuries, and hazardous working conditions to management; complete safety training and obtain certifications. Follow company policies and procedures; ensure wearing of a clean and complete uniform; maintain a neat and professional appearance at all times while on duty; respect confidentiality when sharing information related to the brand and/or hotel; protect all company assets. Greet and welcome all guests according to company standards; anticipate and address guest service needs; assist guests with disabilities; thank guests with genuine appreciation. Communicate with others using clear, appropriate, and professional language; answer the telephone using proper etiquette. Develop and maintain positive working relationships with others; support the team to achieve common goals. Process payments for equipment rentals, recreational activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (to detect damage). Enter and retrieve job-related information using computers and point-of-sale systems. Stand, sit, or walk for extended periods or for a full work shift. Move, lift, carry, push, pull, and place objects weighing up to 25 pounds (11.3 kg) without assistance and objects weighing over 50 pounds (22.7 kg) with assistance. Grasp, rotate, and manipulate objects of varying size and weight requiring excellent dexterity and hand-eye coordination. Move within narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery surfaces, as well as stairs or ramps. Perform knee extension and flexion movements, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related work experience: No related work experience required. Supervisory experience: No supervisory experience required. REQUIRED QUALIFICATIONS Licenses or certifications: CPR certification First Aid certification Sports and recreation equipment knowledge Any certification or training required by local and state agencies. *At Marriott International, we are committed to ensuring equal employment opportunity, welcoming every individual with dignity, and offering the same opportunities to all. We have fostered an environment where our associates’ unique qualities are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences among our associates. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* In more than 100 award-winning properties worldwide, Ritz-Carlton staff create such exceptional experiences that they remain etched in guests’ memories long after their stay. The brand attracts the finest hospitality talent from around the world, who continue the tradition of creating unforgettable memories. We believe that everyone can succeed when empowered to be creative, caring, and empathetic. Each day, we define the standard for luxurious, exclusive, and unparalleled service worldwide. It is our great pride to offer our guests excellence in comfort and hospitality. Your role will be to ensure that The Ritz-Carlton brand’s standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of The Ritz-Carlton properties and drive us to exceed expectations every day. It is through these standards—and our belief that our culture contributes to our success—that The Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz-Carlton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that enables you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.