Description
Job Summary:
Respond to guest repair requests, perform preventive and general maintenance, and diagnose malfunctions in hotel equipment and systems.
Key Responsibilities:
1. Resolve maintenance issues with little or no supervision.
2. Demonstrate proficiency across various engineering and maintenance disciplines.
3. Be part of an incredible global team at St. Regis Hotels & Resorts.
**Additional Information**
**Job Number**26023511
**Job Category**Engineering \& Facilities
**Location**The St. Regis Marsa Arabia Island The Pearl Qatar, The Pearl Island, Doha, Qatar, Qatar, 14875
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Respond to and address guest repair requests. Communicate with guests/customers to resolve maintenance issues with little or no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machinery. Transport equipment (e.g., tools, radios). Identify, locate, and operate all shut-off valves for equipment and building disconnect switches. Maintain maintenance inventory and request parts and supplies as needed. Ensure daily activities and issues are communicated to employees on other shifts using appropriate communication programs and standards. Demonstrate proficiency in any of the following categories, above-average skill in two or more of the following categories, and basic skill in the remaining categories: air conditioning and refrigeration, electricity, mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building operations. Demonstrate solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Demonstrate basic proficiency in repairing or replacing copper or PVC piping (including soldering). Diagnose malfunctions and perform basic repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., unclogging toilets and drains), electrical components including light fixtures, cosmetic items, extension cords, vacuum cleaners, internet devices, switch and outlet replacements, and other guestroom items. Program televisions and perform general maintenance and engineering-related tasks. Assist with surface preparation and painting, minor drywall and woodwork repairs, bulb and air-conditioner filter replacements, and thorough cleaning of painting or repair areas. Use lockout/tagout procedures before performing maintenance work. Demonstrate practical knowledge of all engineering-related computer programs for preventive maintenance, energy management, and other systems, including devices interfacing with such programs. Demonstrate average proficiency in diagnosing malfunctions in the hotel’s mechanical, electrical, and plumbing (MEP) systems. Demonstrate proficiency in training and guiding other engineers (e.g., Engineer I). Demonstrate proficiency in performing duties of the On-Call Engineer, including readings and rounds.
Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents or injuries, complete safety training and certifications, and properly store flammable materials. Ensure both uniform and personal appearance are neat and professional; maintain confidentiality of property information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate guest service needs and fulfill them, assist guests with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Cultivate and maintain positive working relationships with others and support the team in achieving common goals; listen to and respond appropriately to other employees’ concerns. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing 50 pounds (4.5 kg) or less without assistance, as well as lift heavier weights or perform tasks involving movement without assistance. Climb stairs, service ramps, or ladders. Reach above shoulder height and below knee level, including bending, twisting the waist, pulling, and stooping. Enter and locate job-related information using computers. Perform other reasonable job-related tasks as requested.
DESIRED QUALIFICATIONS
Education:High school diploma or equivalent General Educational Development (GED) certificate, or vocational/technical degree preferred.
Experience:Experience in general maintenance, exterior and interior surface preparation, and painting.
At least 2 years of experience in hotel engineering/maintenance.
Supervisory Experience:Supervisory experience not required.
REQUIRED QUALIFICATIONS
License or Certification:Valid driver’s license.
Universal certification for chlorofluorocarbons (CFC).
Must meet state and federal requirements related to certification or licensure.
*At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.*
St. Regis Hotels \& Resorts, blending timeless glamour with a forward-looking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who combine classic sophistication with modern sensibility, along with exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.