Sales Admin

Description

Summary: Seeking a detail-oriented Sales Administrator to support sales activities and ensure smooth operations within a company trading cleaning chemicals, machines, and equipment. Highlights: 1. Crucial role supporting sales and ensuring smooth sales operations 2. Engage with customers on inquiries, complaints, and after-sales support 3. Opportunity to apply industry knowledge of cleaning chemicals and equipment We are seeking a detail\-oriented and organized Sales Administrator to join our team. The ideal candidate will play a crucial role in supporting the sales team and ensuring the smooth operation of all sales\-related activities within a company that trades cleaning chemicals, machines, and equipment. **Key Responsibilities** **Sales Support and Administration** * Serving as a point of reference for internal and external customer inquiries, addressing complaints, and relaying information to relevant departments or technicians. * Preparing and managing various documents, including agreements, reports, and internal memos. * Prepare and generate sales\-related documents, including quotations, proposals, and presentations, as required by the sales team. * Manage and update an accurate database of customer and prospect information, including contact details, sales history, and communication records. * Handle customer inquiries, complaints, and requests, providing professional and timely after\-sales support. * Communicate with clients regarding order status, delays, or other issues to ensure customer satisfaction. * Coordinate with the logistics and warehouse teams to ensure on\-time delivery of products to customers. * Use industry knowledge to provide insights and support to the sales team on cleaning chemicals and equipment. * Stay informed about market trends, competitor activities, and new product offerings in the cleaning industry. **Qualifications and Skills** * Proven experience as a Sales Admin or in a similar sales support role, ideally within a trading company. * Solid experience in the cleaning chemicals and equipment industry in Qatar or the GCC is highly desirable. * Strong administrative and organizational skills, with a keen attention to detail. * Excellent communication and interpersonal skills in English. * Proficiency in Microsoft Office Suite (Word, Excel) and experience with a Customer Relationship Management (CRM) or ERP system * Ability to work effectively in a team and handle multiple tasks simultaneously in a fast\-paced environment. **Education** * A diploma or bachelor's degree in a relevant field is preferred. Job Type: Full\-time Work Location: In person