Description
Summary:
The Dry Cleaner is responsible for cleaning, pressing, and maintaining guest garments, hotel uniforms, and linens to high quality standards, ensuring timely service and guest satisfaction.
Highlights:
1. Operate dry-cleaning, washing, drying, and pressing machines
2. Inspect garments for stains, damage, or special handling instructions
3. Maintain cleanliness and organization of the laundry area
**Company Description**
Founded in 1933 in Portugal, Tivoli Hotels \& Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
**Job Description**
A Dry Cleaner is responsible for cleaning, pressing, and maintaining guest garments, hotel uniforms, linens, and other fabric items to hotel quality standards. The role ensures timely laundry and dry\-cleaning services while maintaining excellent guest satisfaction and hygiene standards.
Key Responsibilities
* Operate dry\-cleaning, washing, drying, and pressing machines
* Clean and press guest clothing, staff uniforms, and hotel linens
* Inspect garments for stains, damage, or special handling instructions
* Apply stain\-removal treatments using proper chemicals and techniques
* Sort items according to fabric type, color, and cleaning method
* Fold, package, and deliver cleaned garments to guests or departments
* Maintain laundry equipment and report any malfunctions
* Ensure proper usage and storage of laundry chemicals
* Follow hotel hygiene, safety, and quality standards
* Maintain cleanliness and organization of the laundry area
* Handle guest requests professionally and promptly
* Keep records of guest laundry and dry\-cleaning orders
Requirements \& Skills
* Previous experience in hotel laundry or dry\-cleaning preferred
* Knowledge of fabric care and stain\-removal techniques
* Ability to operate laundry and pressing equipment
* Good attention to detail and time management
* Basic communication skills
* Ability to work flexible shifts, weekends, and holidays
* Physically fit to stand for long periods and lift laundry loads
**Qualifications**
Qualifications
* High school diploma or equivalent preferred
* Hospitality or laundry experience is an advantage